Sr. Solutions Analyst (Remote)

GovCIO is seeking a Senior Solutions Analyst with a strong background in business analysis, solutioning, and architecture awareness to support the Health Benefits Management System (HBMS) project within the VA OIT Health Portfolio. This is a fully remote, U.S.-based position with core hours of operation Monday through Friday, 8:00 AM to 5:00 PM ET.

Responsibilities

• Partner with business partners, stakeholders, and technical teams to develop a strong understanding of business scenarios, solve evolving business needs, and utilize robust technologies to enhance the veteran experience.
• Define clear, actionable requirements while ensuring alignment with system architecture, integrations, and enterprise standards.
• Bridge business needs and technical design to enable efficient delivery of eligibility and claims-related capabilities that improve the Veteran experience.
• Provide thought leadership and influence business partners to guide solutions in a dynamic, evolving environment.
• Deeply understand and define key business scenarios to simplify end-user experience and advance automation.
• Champion evangelization and education efforts for solutions to increase reach and impact for veterans.
• Lead efforts to evolve analytic capabilities, tools, and modernize the solution portfolio.
• Manage the end-to-end requirements lifecycle, including discovery, requirements gathering, and analysis.
• Elicit and document business requirements through stakeholder interviews, workflow analysis, and facilitated sessions.
• Translate business needs into Epics, User Stories, and Acceptance Criteria in Jira.
• Define end-to-end workflows for eligibility determination, claims, and appeals processes.
• Collaborate with architects and developers to align requirements with system design and integration patterns.
• Support data mapping, interface design, and integration requirements (APIs, flat files, event-based processing).
• Evolve the vision by defining and analyzing as-is and to-be state architectures at a high level.
• Identify dependencies, risks, and functional gaps, and recommend solutions.
• Function as a Subject Matter Expert (SME) by leading solution design discussions, trade-off analysis, and feasibility assessments.
• Support UAT, validation, and defect triage.
• Develop artifacts including process diagrams, data flows, reports, and presentations.
• Partner with cross-product teams and VA stakeholders to ensure alignment and integration across systems.

Requirements

• Master’s in computer science, electronics engineering, or other engineering or technical discipline is required, plus 10+ years of experience as a Business Analyst / Solution Analyst in enterprise environments. An additional 10 years of experience will be considered in lieu of a degree.
• Strong experience with Agile/SAFe methodology and Jira.
• Proven ability to write clear, testable, and traceable requirements.
• Experience with system integrations and data-driven applications.
• Strong analytical thinking and problem-solving skills.
• Excellent communication skills with the ability to translate complex concepts for business and technical audiences.
• Ability to work in a dynamic, evolving environment with minimal supervision.
• Understanding of end-to-end system architecture and data flows across VA systems.
• Ability to contribute to high-level solution design and integration strategy.
• Perform trade-off analysis and recommend optimal approaches.
• Ensure requirements align with enterprise architecture and do not introduce rework.
• Support definition of future-state architecture and system interactions.
• Ability to obtain and maintain a VA Suitability/Public Trust clearance.

Skills

• Working knowledge of APIs (REST), JSON/XML, flat files.
• Data mapping and transformation.
• Workflow/process modeling (BPMN/UML).
• Experience with Pega platform or similar workflow tools.
• Familiarity with VA systems such as VistA, Caseflow, VA Profile, MPI, SDP, etc.
• Experience in eligibility, claims, or benefits processing domains.
• Prior experience supporting Department of Veterans Affairs (VA) programs.
• Understanding of DevSecOps processes and enterprise architecture frameworks.

Pay

USD $115,000.00 - USD $125,000.00 /Yr.