Sr. Software Engineer -CTJ- Poly

Responsibilities

• Live-Site Ownership & Incident Response
• Acts as a Designated Responsible Individual (DRI) for service components, owning availability, reliability, and operational health
• Participates in on-call rotations, responding to incidents by assessing impact, troubleshooting issues, mitigating customer impact, and driving resolution
• Leads or contributes to root cause analysis (RCA) and postmortems, ensuring learnings translate into systemic improvements
• Service Reliability & Operations
• Leverages telemetry and monitoring to identify trends, detect anomalies, and proactively improve service health
• Drives improvements in observability, alerting, and diagnostics
• Engineering & System Design
• Leads and contributes to architecture and design discussions for components of Power Automate services
• Identifies dependencies across teams and incorporates them into design specifications and execution plans
• Ensures systems meet performance, scalability, security, and compliance requirements, especially within air-gapped constraints
• Deployment & Automation
• Develops and improves CI/CD pipelines and deployment systems, enabling safe, repeatable, and automated releases
• Drives zero-touch or low-touch deployment automation using internal tooling and safe deployment practices
• Improves engineering efficiency by reducing manual operations and operational toil
• Product & Feature Support
• Collaborates with Public Cloud teams to onboard features, resolve dependencies, and align environments
• Supports integration and validation across Power Platform services (Power Automate, Dataverse, Power Apps)
• Participates in sprint planning, backlog grooming, and execution to deliver engineering commitments
• Continuous Improvement & Engineering Discipline
• Develops a deep understanding of service architecture, code, and operational behavior at scale
• Identifies opportunities to improve reliability, performance, and operational maturity, and drives those improvements
• Mentors engineers, shares knowledge, and contributes to team standards and best practices
• Leverages modern tools, including AI-assisted development, to improve productivity and code quality

Qualifications

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.