Sr. Slot Performance Manager

Responsibilities

• Ensure proper appearance and operation of slot equipment, maintaining compliance with all state laws, regulations and company policies
• Oversee documentation related to slot projects, maintenance logs, repair logs, purchase orders, and requisitions of slot machine parts and supplies
• Produce and analyze reports, reviewing slot activities and performance with the Director of Slot Operations and Vice President of Casino Operations
• Collaborate with management and various departments to ensure smooth operations
• Review and address reports regarding malfunctions or other issues, implementing appropriate maintenance and repair solutions
• Hire, train, coach and evaluate Slot Technical staff
• Troubleshoot slot equipment issues and resolve performance-related problems
• Complete company-required training within designated timeframes
• Foster and maintain professional relationships with internal personnel and external regulators
• Read, understand, and interpret complex instructions and regulatory documents
• Review and address reports regarding malfunctions or other issues, implementing appropriate maintenance and repair solutions
• Resolve performance-related problems

Requirements

• Proven experience in slot machine maintenance and management
• Recommended five years of experience in casino slot department, and at least three years in a supervisory role in a Slot Tech department
• Minimum three years’ experience working with the LnW Slot Data System along with slot admin experience
• Strong troubleshooting and problem-solving skills related to slot equipment and software
• Knowledge of gaming regulations and compliance requirements
• Excellent communication and organizational skills
• Able to manage budgets and analyze technical performance data
• Commitment to maintaining confidentiality and professionalism
• Must be able to obtain and maintain a Nevada Gaming License

Qualifications

• Proven experience in slot machine maintenance and management
• Recommended five years of experience in casino slot department, and at least three years in a supervisory role in a Slot Tech department
• Minimum three years’ experience working with the LnW Slot Data System along with slot admin experience
• Strong troubleshooting and problem-solving skills related to slot equipment and software
• Knowledge of gaming regulations and compliance requirements
• Excellent communication and organizational skills
• Able to manage budgets and analyze technical performance data
• Commitment to maintaining confidentiality and professionalism
• Must be able to obtain and maintain a Nevada Gaming License