Sr. Site Reliability Engineer

About the role

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

Primary Job Responsibilities

• Build and maintain internal platform services, Kubernetes operators, and observability tooling that support enterprise reliability at scale
• Design and deliver developer experience tooling and AI-leveraged workflows through Claude Code plugins and MCP servers
• Establish service level objectives (SLOs), error budgets, and service level indicators (SLIs) as success criteria that our systems and processes consistently meet or exceed these targets
• Build recoverability into our services and systems, including disaster recovery (DR), backups/recovery, and incorporation of multi-AZ multi-regionality into cloud constructs
• Establish clustering and load balancing techniques for high availability and scalability in containerized cloud-native environments
• Build observability systems and services (monitoring, telemetry, tracing) for reuse in our platform architecture, creating alerting for fault identification and building dashboards for metrics
• Operate and continuously improve our services’ reliability, scalability, performance, security, and uptime
• Learn constantly, including in available cloud-managed services (PaaS/SaaS/IaaS), libraries, frameworks, and platforms (commercial and open-source)
• Participate in the company’s application of Agile, Lean, and principles of fast flow to engineering department efficiency and productivity and own certain tasks in process automation to achieve fluidity
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Skills and Qualifications

• Bachelor's in Computer Science, Software Engineering, or related (Master's preferred)
• 5+ years of experience building and maintaining Linux/UNIX-based systems, primarily in cloud environments (preferably GCP & AWS)
• 5+ years of experience in a Reliability Engineering, DevOps, or infrastructure role, where infrastructure-as-code tools (e.g. Terraform, Puppet, Ansible, Chef) were used as a primary job function
• 5+ years of experience coding in an object-oriented language, such as Java, Python, Go, or Kotlin
• 2+ years of experience with containers and orchestration platforms, including Kubernetes and Docker
• Deep knowledge of infrastructure systems, networking, and security, including in a cloud environment
• Experience owning operational reliability, scalability, recoverability (backups, disaster recovery, failover), and capacity planning
• Experience performing operational activities including batch processing, system backups, maintenance, monitoring, and providing first-tier on-call support and being part of a 24/7 response team
• Experience with distributed, scalable microservices and event-driven architectures
• Experience with data storage, replication, caching, and search technologies, such as PostgreSQL, MySQL, MS SQL Server, Amazon RDS, GCP CloudSQL, Redis, Elasticsearch, and Lucene/Solr
• Hold at least one professional certification in AWS or GCP (DevOps or SysOps Engineer preferred)
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

Benefits + Compensation at PitchBook

Physical Health
- Comprehensive health benefits
- Additional medical wellness incentives
- STD, LTD, AD&D, and life insurance

Emotional Health
- Paid sabbatical program after four years
- Paid family and paternity leave
- Annual educational stipend
- Ability to apply for tuition reimbursement
- CFA exam stipend
- Robust training programs on industry and soft skills
- Employee assistance program
- Generous allotment of vacation days, sick days, and volunteer days

Social Health
- Matching gifts program
- Employee resource groups
- Subsidized emergency childcare
- Dependent Care FSA
- Company-wide events
- Employee referral bonus program
- Quarterly team building events

Financial Health
- 401k match
- Shared ownership employee stock program
- Monthly transportation stipend

Compensation

Annual base salary: $175,000-$200,000
Target annual bonus percentage: 10%

Working Conditions

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.