Sr. Secretary (Reg FT)

Department: Dean of Student Development
Campus: Boyce Campus

About the role

Performs a variety of administrative secretarial duties for a major campus department or division, which may include preparation of complex correspondence, reports, advertisements and news releases, developing filing systems and other analytical assignments.

Responsibilities

• Provides quality customer service to both internal and external customers.
• Prepares complex correspondence, reports and other documentation.
• Develops and maintains complex filing systems for confidential materials.
• Interfaces with students, faculty, staff and outside agencies to exchange information, provide policy interpretation and provide initial assistance in resolving complaints.
• Arranges for conferences and special events which include preparing agenda, designing brochures and programs, overseeing registration and scheduling facilities and resources.
• Prepares and maintains budgetary and other financial information and investigates discrepancies.
• Performs department-specific duties:
  • Academic Area: Compiles payroll for employees and part-time personnel; room scheduling; create, edit, and cancel course sections; full-time faculty workloads and adjunct contract letters; takes, transcribes, and distributes minutes of various management and faculty-involved meetings; tracking of required faculty job duties such as Appendix L, class attendance, grade submission, I-grade contracts, contract letters, workload forms, portfolios, attendance at college events; purchase requisitions and vouchers.
  • Admissions: Admissions paperwork processing (transcripts, acceptance letters, applications).
  • Student Development: Compiles payroll for employees and part-time personnel; takes and transcribes minutes of management meetings.
  • Financial Aid: PHEA state award grants, review reports, reconciliation process.
• Performs other clerical duties related to specific/unique needs of the department.
• Performs other related duties as required or assigned.

Requirements

• High school diploma or GED plus three years of relevant experience gained through previous job related training or education.
• Excellent interpersonal skills in interfacing with faculty, staff and students.
• Ability to multitask while effectively communicating CCAC policy and procedures to students and their families.
• Proficiency in operating various office equipment, including a personal computer and appropriate College software packages or equivalent.
• Good organizational, customer service, communication, and clerical skills.
• Detail oriented with the ability to multi-task, meet deadlines, and work as a team player.
• Ability to travel to perform work duties at any campus or center location within the CCAC system.
• Regular and timely attendance.
• Must be able to work in a general office environment with the ability to sit for at least 2 hours without interruption.
• Current criminal record/child abuse clearances will be required if offered the position (Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check).

Benefits

• Excellent health plan with very low out-of-pocket expense network option.
• Generous time off and holiday pay.
• 403b retirement plan with up to 10% employer match or other options through the State's retirement defined benefit pension system.
• Free employee parking.
• Public service (student) loan forgiveness eligible employer.
• Employer-paid benefits including group life insurance, short-term and long-term disability insurance, and flexible spending accounts.

Pay

Salary Grade: SEIU E - $18.38 per hour

Schedule

Monday-Friday, 8:30 am - 4:30 pm. Additional hours, including evening and weekend hours, may be needed to meet the needs of the department.