Sr. Salesforce Administrator

Responsibilities

• Maintain, configure, and enhance Salesforce instances, including user account management, profiles, roles, permissions, and workflows.
• Ensure optimal system performance by performing regular audits, data integrity checks, and troubleshooting.
• Create and update reports, dashboards, and custom fields to provide actionable insights.
• Manage Salesforce automation tools.
• Led customization and implementation projects in collaboration with cross-functional teams.
• Collaborate with key cross-functional stakeholders to implement automation, custom objects, and integrations as needed.
• Provide training and technical support for Salesforce users, ensuring adoption and proficiency.
• Act as a liaison between stakeholders and technical teams to gather requirements and deliver tailored solutions.
• Advise stakeholders on impacts to their request that they would need to consider as part of supporting their initiatives.

Data Management

• Oversee data imports, exports, and deduplication processes to maintain accurate and clean data.
• Implement and monitor data security measures, ensuring compliance with company policies and industry standards.

Continuous Improvement

• Stay updated on Salesforce releases and new features, recommending enhancements to improve system usability.
• Identify opportunities to optimize business processes and workflows using Salesforce.