Sr. Salesforce Admin

Skills

• Strong understanding of Salesforce platform capabilities, configuration, security model, automation tools, reporting, dashboards, and user management.
• Proven ability to design scalable, sustainable, and best-practice Salesforce solutions that align with business objectives.
• Experience translating business requirements into technical solutions while balancing user experience, scalability, and platform governance.
• Strong knowledge of change management, release management, and Salesforce governance frameworks.
• Experience supporting DevOps and deployment processes across multiple Salesforce environments.
• Demonstrated ability to lead platform enhancements, identify optimization opportunities, and drive continuous improvement initiatives.
• Strong stakeholder management skills with the ability to build trusted relationships and effectively communicate with team members at all levels of the organization.
• Experience developing and delivering end-user training, documentation, and change communications to support adoption and engagement.
• Ability to create and maintain clear technical documentation, process maps, and system standards.
• Strong problem-solving, analytical, and organizational skills with a proactive and customer-focused mindset.
• Ability to manage multiple priorities in a fast-paced environment while remaining responsive and service-oriented.

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field; postgraduate degree preferred.
• 5+ years of hands-on Salesforce Administration experience supporting and optimizing Salesforce environments, including Sales Cloud, Service Cloud, and Experience Cloud.
• Deep understanding of Salesforce platform capabilities, configuration, security model, automation tools, reporting, dashboards, and user management.
• Additional Salesforce certifications such as Advanced Administrator, Platform App Builder, Business Analyst, or related credentials preferred.
• Proven ability to lead platform enhancements, identify optimization opportunities, and drive continuous improvement initiatives.
• Experience supporting DevOps and deployment processes across multiple Salesforce environments.
• Strong stakeholder management skills with the ability to build trusted relationships and effectively communicate with team members at all levels of the organization.
• Experience developing and delivering end-user training, documentation, and change communications to support adoption and engagement.
• Ability to create and maintain clear technical documentation, process maps, and system standards.
• Strong problem-solving, analytical, and organizational skills with a proactive and customer-focused mindset.
• Ability to manage multiple priorities in a fast-paced environment while remaining responsive and service-oriented.

Benefits

• Generous paid time off
• Competitive medical, dental & vision coverage
• 401K with company match for US
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Access to mental health and wellness resources
• Company-paid volunteer time to do good in your community
• Legal coverage and other supplemental options

Pay

• Competitive salary commensurate with experience

Schedule

• Full-time