Sr Sales Revenue Ops Analyst (Remote)

About the role

Cengage is seeking a sales analyst to support the global sales team by organizing sales data and providing actionable insights.

Responsibilities

• Analyze sales data to identify trends, opportunities, and patterns.
• Evaluate market trends through in-depth market research and analysis.
• Develop and maintain dashboards and reporting frameworks using PBI and Excel.
• Employ AI and automation tools to improve lead scoring, pipeline analysis, and customer insights.
• Support the sales team by enabling GTM collaboration on account and product strategies.
• Improve execution by growing seller confidence and time spent selling.
• Support sales goal attainment by providing access to leading and lagging indicators.
• Document operational processes, AI use cases, and reporting methodologies in partnership with the enterprise data analytics team.
• Collaborate with team members across departments to align sales initiatives, data definitions, and analytical methodologies with broader organizational objectives.
• Deliver data-driven insights by translating complex data into clear, compelling stories that highlight key performance drivers, business implications, and actionable recommendations to improve sales performance and drive business growth.

Requirements

• Education: Bachelor’s degree in business administration, data analysis, or related field, or equivalent experience.
• Experience: 3-7 years of experience in sales analysis, business intelligence, or a related role.
• Technical skills: Proficiency in Excel, CRM platforms, Gong, SQL, and data visualization tools like PBI.
• Analytical skills: Strong ability to interpret and analyze complex data.
• Familiarity with AI tools, automation platforms, and generative AI applications.
• Communication skills: Strong communication and data-storytelling skills, including the ability to distill complex analyses into concise, executive-ready narratives that influence decision-making.
• Problem-solving: Adept at identifying issues and recommending effective solutions.
• Time management: Ability to handle multiple projects and meet deadlines.

Qualifications

• Proficiency in Excel, CRM platforms, Gong, SQL, and data visualization tools like PBI.
• Strong ability to interpret and analyze complex data.
• Familiarity with AI tools, automation platforms, and generative AI applications.
• Strong communication and data-storytelling skills.
• Adept at identifying issues and recommending effective solutions.
• Ability to handle multiple projects and meet deadlines.

Skills

• Excel proficiency.
• CRM platform proficiency.
• Gong proficiency.
• SQL proficiency.
• Data visualization tool proficiency (PBI).
• AI tools proficiency.
• Generative AI applications proficiency.
• Communication skills.
• Data storytelling skills.
• Problem-solving skills.
• Time management skills.

Benefits

Cengage offers a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

Pay

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.

• 10% Annual: Individual Target $77,100.00 - $100,200.00 USD