Sales Operations Analyst | Remote

Role Responsibilities

• Support and improve CRM operations, including data hygiene, workflow automation, reporting, and user support.
• Maintain pipeline quality and support weekly, monthly, and quarterly forecasting.
• Build and enhance dashboards and performance reporting across pipeline health, conversion, seller productivity, and quota attainment.
• Analyze sales trends, funnels, conversion rates, and cohort performance to identify opportunities and performance gaps.
• Help improve forecasting models using historical data and predictive signals.
• Support the implementation and adoption of new sales tools, CRM pipelines, and processes.
• Translate analysis into clear recommendations and business narratives for leadership and cross-functional stakeholders.
• Tackle ad hoc analytical problems across areas such as incentive modeling, lead generation, KPIs, and recruitment funnels.

Requirements

• Strong relevant experience in Sales Operations, Revenue Operations, Business Analytics, or a related role.
• Hands-on experience with a modern CRM platform; HubSpot is preferred.
• Experience building CRM reports, dashboards, and workflows.
• Advanced Excel or Google Sheets skills.
• Experience with SQL and/or BI tools such as Tableau, Looker, or Power BI is strongly preferred.
• Strong business judgment to connect data and operational metrics to revenue impact and business decisions.
• Strong written and verbal communication skills, including presenting insights to non-technical stakeholders.
• Comfortable working with ambiguity, evolving priorities, and problems without predefined solutions.