Jobs · Business Development · Michigan

Sr Retail Manager

Verizon · Grand Rapids, MI · 2 days ago
Business DevelopmentFull-time

About the role

You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment with a focus on optimizing customer and employee experience.

Responsibilities

  • Building, developing and mentoring your sales team
  • Providing hiring, performance management and ongoing sales training and support for your team to exceed sales, retention, quality and service objectives
  • Engaging in sales strategy development to ensure products and services are effectively showcased throughout the store
  • Developing and implementing sales tools and initiatives
  • Maintaining store operations by running retail inventory compliance
  • Engaging in budgeting, forecasting, analyzing and providing sales reports
  • Providing solutions of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
  • Regularly interacting with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers

Requirements

  • Bachelor's degree or four or more years of work experience
  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training
  • Willingness to work a flexible work schedule, including evenings and weekends
  • Management experience in a commission-based sales environment

Preferred qualifications

  • Proven track record of achieving challenging team and individual sales goals
  • Balanced multiple opposing priorities in a multifaceted environment
  • Set goals, evaluated performance and developed a high-performing team

Benefits

  • Best in class medical, dental and vision coverage
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both
  • Sales recognition programs (past awards include all-inclusive travel to domestic and international destinations, gifts, and other incentives)
  • Five weeks of paid time off (vacation, holidays, and personal days)
  • 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, may provide up to 16 weeks of paid time off for the birthing parent)
  • Up to $8,000 per year in tuition assistance
  • Discounts up to 50% off on Verizon products and services
  • Additional employee discounts on attractions, automotive, travel, and more
  • Health and wellness benefit options: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home & auto insurance
  • Matched 401(k) savings plan
  • Up to 8 company paid holidays per year and up to 6 personal days per year
  • Paid parental leave, adoption assistance, and tuition assistance
  • Newly hired employees receive up to 15 days of vacation per year, which grows with additional service

Benefits start day one. For part-time roles, coverage varies based on individual circumstances.

Work location & schedule

Worksite-based role — you'll work onsite at a defined location(s). Scheduled weekly hours: 40.

Compensation

This is a commission-based position with the potential to earn more. Salary varies depending on location and confirmed job-related skills and experience. For part-time roles, compensation is adjusted to reflect hours. Employees may have the opportunity to receive premium pay such as overtime, shift differential, holiday pay, and allowances depending on the role.

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