Sr. Repair Administrator

About the role

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Our team in Commercial Aircraft Group is looking for a Senior Repair Administrator to join them. You will report to the Contract Administration Manager and will have an on-site work schedule in East Aurora, New York.

Responsibilities

• Initiate new and repair job orders.
• Ensure integrity of Moog’s contractual performance.
• Initiate and maintain sales paperwork manually or on-line for processing repair orders, pricing, terms and conditions and special instructions.
• Prepare quote proposals and deliveries for repairs, overhauls, and inspections upon receipt of inspection results of returned materials and initiate transmittals to the customer for authorization of changes and release of repair orders.
• Organize and maintain up-to-date files, records and logs on all phases of the repair activity.
• Prepare all necessary documents and, on occasion, special certifications and other documents required for Government or customer source-controlled hardware and overseas shipments.
• Initiate and expedite all AOG requirements.
• Ensure meeting quoted delivery schedules.
• Serve as Moog’s point of contact for customers, including customer interaction in a professional, credible manner to enhance opportunity for continued and increased business.
• Review and acknowledge purchase orders with appropriate Moog disciplines to ensure that all contractual requirements are consistent with Moog’s proposal, and take appropriate action when differences exist between the Moog proposal and the customer order.

Requirements

• Associates Degree, preferably in business or technical discipline.
• At least five years of experience in customer service or related environment.

Benefits

• Financial Rewards: great compensation package, bonus opportunities, 401k matching, and the ability to participate in Employee Stock Purchase Plan (select locations), Flexible Spending and Health Savings Accounts.
• Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance.
• Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
• Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs.
• Culture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all.

Pay

Buffalo, NY: $27.00–$37.00 Hourly

The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits.

Schedule

Onsite – East Aurora, NY (Buffalo, NY area)