Sr Rebate Analyst

Assist with daily rebate operations and mentor rebate analysts to meet department goals and deadlines. Provide analytical support for rebate payments, administrative fees, and compliance program payments to key national GPO customers, distributors, and assigned National Accounts within the Model N system. Serve as the first point of contact to support Finance, Sales, National Accounts & Commercial Contracting, and Analysis groups, as well as assigned Primary GPO, National Account, and Managed Care customers on daily operations issues or concerns. Provide rebates processing and deduction resolution support as needed.

Responsibilities

• Monitor daily rebates operations ensuring rebates are processed and appropriate payments are issued within contractual requirements.
• Provide coaching, mentoring, and training to rebate analysts to ensure department policies and procedures are followed.
• Assist in internal and external reports and audits for the Rebates Department.
• Open IT tickets to report and resolve technical issues; manage ticket status to ensure successful resolution.
• Interact with IT to create, design, redesign, and improve standard management sales reports.
• Provide ad hoc reports to management regarding GPO, IHN, and National Account customers as required.
• Administer, track, calculate, and process rebate payments, administrative fees, and compliance program payments within the Model N system.
• Review payments for completeness and accuracy; enter rebate programs into Model N.
• Run and provide printed and electronic fee and rebate reports for customers, including custom or ad hoc reports.
• Maintain consistent and open communication with Rebates Team Lead and Sr Manager regarding department status and issues.
• Demonstrate a strong sense of urgency and accurate performance of tasks to minimize issues.
• Work collectively with the team to identify new process and system improvement opportunities.
• Identify, resolve, or escalate repetitive or complex discrepancies.
• Ensure SOPs are up to date and the team maintains a thorough understanding of rebates processes and policies.
• Analyze large sets of data and provide accurate, meaningful information and insight at management’s request.
• Maintain a thorough understanding of Fresenius Kabi rebate policies and procedures.
• Act as a subject matter expert (SME) for the Model N system; assist in training, problem-solving, and provide department expertise.
• Conduct trend analysis on payment packages paid over prior contract periods and sales history.
• Review, approve, and implement new rebate programs and amendments within Model N.
• Analyze and reconcile deductions related to assigned accounts in SAP, resulting in credit or recovery of payback.
• Perform daily reconciliation of rebate payments to ensure accurate payment to wholesalers and/or GPOs.
• Administer, calculate, track, and process Oncology Rebate Programs for key oncology distributor customers.
• Work with customers, wholesalers, and internal groups to process contract eligibility according to company and department SOPs, including class of trade review.
• Review and analyze memberships and contract eligibility for various GPOs as required.
• Provide support for contracts, including updating and maintaining contract files.
• Work with internal and external auditors to provide contract documentation and information as requested.
• File all contract documents according to department and company SOPs; prepare contract files for Records Retention.

Requirements

• Bachelor’s degree preferred, preferably in Business or Finance, with 3+ years of related work experience.
• Pharmaceutical, life sciences, medical device, or biotech industry experience highly desired.
• Knowledge of GPOs, Managed Care, IDNs, and Wholesaler experience highly preferred.
• Ability to interface effectively with all groups, teams, and levels of the organization.
• Strong marketing and sales orientation.
• Excellent oral and written communication skills.
• Proficient in Excel, PC, analytical, and organizational skills.
• Must be able to effectively speak, read, write, and understand English to perform essential functions, including understanding policies, procedures, and training materials due to a heavily regulated work environment.

Benefits

• 401(k) plan with company contributions
• Paid vacation, holiday, and personal days
• Employee assistance program
• Health benefits including medical, prescription drug, dental, and vision coverage

Pay

Salary range: $85,000 – $90,000 based on experience. Final pay determinations depend on factors including experience level, education, knowledge, skills, and abilities.

Schedule

Hybrid role: Onsite 3 days per week.