Sr RDE Engineer

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.

About the role

The Coverage Tools team bridges field operations with software engineering, ensuring that our radio frequency tools, diagnostic applications, and LMR platforms deliver seamless situational clarity to emergency responders and mission-critical teams nationwide.

We are seeking a Senior Coverage Tools Support Specialist to serve as a vital development liaison with our Coverage Test Center (CTC). In this role, you will diagnose software anomalies occurring during field coverage testing, oversee support channels, and guide new software releases through validation testing and documentation updates. Candidates can reside remotely anywhere in the United States, with a working preference for Central Standard Time (CST) to align with field operations and development schedules.

Responsibilities

• Observe, analyze, and characterize software issues occurring during field coverage tests, delegating resolutions to development teams to help ensure optimal platform performance
• Manage support channels to assist users, drive final release validation testing, update technical documentation, and coordinate field tests in an Agile environment

Requirements

• Bachelor's Degree in a related area of study or equivalent practical experience
• 5+ years of experience in coverage design and testing
• Legal authorization to work in the U.S. indefinitely (employer work permit sponsorship is not available for this position)
• Under 10% travel required

Skills

• Technical Expertise with ASTRO 25 & LMR Platforms to diagnose software issues across Hydra, Voyager, and Magellan systems
• JavaScript & Google Apps Script to develop, analyze, and maintain system rules using functions, variables, loops, and conditional statements
• Field Diagnostics & Software Support to analyze complex field issues and coordinate resolution workflows between field teams and software engineering

Preferred Qualifications

• Advanced JavaScript proficiency
• Familiarity with CI/CD automated testing tools
• Agile/Jira ticket workflows
• UI/QA testing experience

Pay

Target base salary range: $120,000 - $130,000. Pay within this range varies and depends on job-related knowledge, skills, and experience.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave