Sr. Quality Manager

About the role

This is a high-impact leadership opportunity where you will drive quality excellence, lead Lean initiatives, and shape operational performance across multiple locations. You will play a key role in influencing culture, improving processes, and enhancing customer satisfaction across the region.

Responsibilities

• Lead regional Quality Assurance strategy and execution across multiple sites
• Drive Lean Management initiatives aligned with company objectives
• Foster a strong quality-first culture in partnership with site leadership
• Oversee compliance with ISO, AS, or TS standards, where applicable
• Participate in the Corporate Quality Improvement Board (CQIB)
• Report on the effectiveness of the regional Quality Assurance system
• Analyze customer and vendor claims, including trend reporting
• Lead Corrective/Preventative Action processes (CPAR)
• Conduct quarterly site visits for training, coaching, and alignment
• Coordinate internal and external Quality System audits
• Provide technical support to internal teams and external partners
• Partner with leadership to establish quality goals and performance metrics
• Support training and development in Quality, Lean, and Safety
• Lead or support Lean and Quality team members, including supervisory responsibilities as needed

Requirements

Hands-on role with regular presence on the warehouse floor
Work performed around heavy industrial machinery
Designated safety-sensitive role, requiring successful completion of pre-employment drug testing in accordance with applicable laws

Qualifications

• Bachelor’s degree or 8+ years of Quality Assurance/Control experience
• Experience with TQM, ISO/QS 9000, and Statistical Process Control (SPC)
• Minimum 1 year of management experience
• Demonstrated strong safety mindset

Skills

• ASQ Certification
• ISO Lead Assessor Certification
• 10+ years of Quality experience
• 3+ years of leadership experience
• Experience in strategic planning, leadership development, and team building

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement

Pay

$140,000 Base + $30,000 Annual Bonus Incentive

Schedule

Approximately 50% travel, may increase based on business needs and training