Sr Quality Analyst

Job Summary

The Quality Analyst plays a critical role in advancing operational excellence by evaluating processes, uncovering inefficiencies, and implementing sustainable, data-driven improvements. Partnering closely with teams across the organization, this role applies Lean, Six Sigma, and other continuous improvement methodologies to reduce costs, strengthen quality, and build a culture of accountability and excellence.

Job Duties

• Leads advanced analysis efforts across the organization, identifying systemic trends and translating complex data into strategic improvement plans.

• Owes the development, implementation, and governance of quality assurance standards and continuous improvement frameworks.

• Champions initiatives that deliver measurable operational gains.

• Designs enterprise-level dashboards and reporting structures to provide senior leadership with actionable quality intelligence.

• Directs high-visibility reviews into quality incidents, leads root cause analysis using structured methodologies, and oversees the implementation and effectiveness of corrective action plans.

• Acts as a trusted quality partner to department leaders, facilitating alignment on quality goals and driving resolution of complex, cross-functional issues.

• Develops and delivers training programs on Lean, Six Sigma, and continuous improvement methodologies.

• Facilitates workshops and improvement events to build organizational capability.

• Ledds internal audits, oversees quality review programs, and ensures organizational compliance with quality standards.

Experience

• Minimum 5 years job-related work experience in excess of degree requirements.

• Strong communication and presentation skills.

• Strong analytical skills with the ability to interpret complex data and translate findings into actionable plans.

• Proficiency in data analysis tools such as Excel or Power BI, and experience with process mapping tools (e.g., Visio).

• Excellent project management skills and ability to lead cross-functional teams.

• Prior experience in continuous improvement, process improvement, or operations analysis preferred.

• Prior understanding of the electricity industry preferred.

Education

• Bachelor's Degree: Engineering, Computer Science, Business, Accounting, Auditing or related field (Required).

• A combination of education and experience that provides equivalent knowledge to a major in such fields is required.

Certification

• Six Sigma (Preferred)

• ASQ (American Society for Quality) (Preferred)

Expected Salary Range

$102,000 - $140,000