Sr Property Adjuster - Inside

Role Overview

Under light supervision, handles all types of the most serious structural losses, resolves highly complex claims by investigating losses, interpreting coverages, negotiating settlements, presenting evidence in legal proceedings, while maintaining adequate production levels.

Responsibilities

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigates claims by interviewing insureds, claimants and witnesses, requesting and obtaining official reports, by requesting and obtaining physical damage inspection reports, and by comparing claim information with evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settles claims by determining client's coverages, liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
• Controls claims costs
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings, producing reports and other documents as evidence.
• Maintains expected case load.
• Maintains professional and technical knowledge through continuing education.
• May assist and mentor junior adjusters with claims handling.
• Upholds the Crawford Code of Business Conduct at all times.
• Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives.
• Participates in special projects or performs duties in other areas as requested.

Qualifications

• College degree or an equivalent combination of education and experience.
• Minimum 2 years claims handling experience, and completion of continuing education requirements.
• Strong verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Ability to multi-task
• Excellent interpersonal skills.
• Solid time management skills and organizational ability.
• Ability to deal effectively with challenging situations and people.
• Must be licensed as required by state and local jurisdictions.
• Must complete continuing education requirements as outlined by Crawford Educational Services.

About Us

Why Crawford? Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

Benefits

We offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs, including:

• Competitive base pay
• Bonus/Incentive Pay and other Performance-Based Rewards, if applicable
• Medical, Dental and Vision Plans
• Prescription Drugs
• HSA, HRA, and FSA Accounts
• Paid Holidays, Vacation and Sick Leave
• 401(k) Retirement Plan
• Tuition Assistance
• Paid Parental Leave
• Supplemental Health Benefits
• Enhanced Mental Health Support
• Virtual Physical Therapy
• Caregiving Services
• Life Assistance Program