Inside Property Adjuster

Position Summary

Exercises independent discretion or judgment in telephonically handling property claims within designated level of authority.

Duties and Responsibilities

• Contacts Policyholders regarding property claims within level of authority.
• Conducts investigations, interviews insureds and witnesses, inspects damage as needed and prepares estimates.
• Evaluates and makes recommendations regarding coverage of claims.
• Performs desk review of repair estimates as required.
• Handles property claims within designated authority.
• Sets and maintains adequate reserves.
• Obtains and reviews reports, statements, records and related materials as required.
• Evaluates information to determine coverage and total value of claim.
• Determines payments and issues checks or declines payment as required.
• Documents claim files and submits final report to file for closure.
• Identifies subrogation situations and initiates appropriate action.
• Interacts with Agents and district sales managers on matters of mutual concern.
• Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims.
• Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.
• Participates on Catastrophe Team when required.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Previous claims experience preferred.
• Willingness to pursue and complete Technical Learning Center Training required.
• Appropriate license as required by state.
• Successful completion of AIC 33 and AIC 35 preferred.
• Valid driver’s license and good driving record preferred.