Sr Project Manager - Retail Construction

About the role

The Sr Project Manager is responsible for managing tasks and field requests related to the execution of our national branch refresh programs. This role provides tactical support for project setup, floorplan approval tracking, database updates, and deliverable tracking for each quarterly refresh initiative. This person will collaborate closely with Real Estate and support partners to ensure a cohesive environment and effectively triage program needs for the National Program Manager.

Responsibilities

• Manage all areas of project management for multiple real estate projects. This includes planning, design, construction, occupancy, and closeout.
• Work directly with clients to prepare all elements of the project. This includes the scope of work, project delivery resource requirements, cost estimates & budget, work plan schedule & milestones, quality control, and risk identification.
• Define the project delivery resources from pre-qualified lists or through the project qualification process. Conduct complex requests for proposals, complete bid evaluations, and recommend resources to clients.
• Facilitate the development of a charter and integrated timeline.
• Quarterly Project Activities:
  • Lead and manage project initiation tasks for each quarter’s branch refreshes.
  • Prepare and upload PIF project files to QuickBase upon receipt of required information.
  • Cook with the Project Manager Office (PMO) to ensure branch communications and BELT notifications are sent and uploaded correctly.
  • Distribute files to relevant partners, including: AD&E partners (floor plan counts), Programming partners (seating requirements), National Security Lead (BRG/SEV recommendations), Safe Deposit Box/Branch Planning Team (vault closure requests), Client Management Team (community names and bilingual designations), Empire Furniture Team (furniture panel information), Survey Lead (pre and post surveys).
  • Prepare pipeline uploads via QuickBase, including Matterport links, SWAT call dates, and priorities.
• Ongoing Activities:
  • Manage programming changes, including entry, communication, and tracking.
  • Distribute monthly status reports.
  • Validate PMW dates via Refresh Dashboard to ensure data integrity.
  • Coordinate with PMO on branch communications for TCD reminders and confirm correct uploads.
  • Track approved floor plans and manage PMW uploads.
  • Prepare CERP picture templates for high-dollar spend.
• Resolve escalated issues and ensure all key stakeholders are informed.
• Provide regular reporting to business functions to keep stakeholders informed of ongoing activities and issue responses.

Requirements

• Bachelor's Degree preferred with 8+ years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• The innovative mentality to develop methods that go beyond existing solutions.
• Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Preferred Skills

• Strong analytical and problem-solving skills, with the ability to work independently and collaboratively.
• Excellent organizational and project management abilities; attention to detail; proactive and able to manage multiple priorities in a fast-paced environment.
• Strong interpersonal skills; proven ability to build relationships and partner across diverse functions, locations, and businesses.
• Exceptional oral and written communication skills, suitable for executive-level audiences.
• Effective multi-tasking and time management skills.
• Demonstrated accountability and responsibility for actions and deadlines.

Benefits

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance