Sr. Project Manager (Engineering/Ecommerce)

About the Role

Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000's list of fastest-growing companies in the U.S. As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We're working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces, thus better the everyday lives of the employees that work so hard to service our patients.

About the Team

Within Aeroflow, the Platform & Product Delivery team is comprised of project managers, scrum masters, product owners, business analysts, and cross-functional partners who collectively support the delivery of core platform enhancements across the organization.

Team's focus:

• Driving the growth, stability, and evolution of Aeroflow's internal and external platforms
• Increasing delivery output, feature quality, and operational efficiency
• Ensuring projects are executed on time, aligned with requirements, and coordinated across stakeholders
• Removing roadblocks, improving workflows, and maturing delivery processes and team rhythms

Customers: Internal business units across Aeroflow who rely on platform enhancements to support patients, clinicians, partner organizations, and operational teams. Cross-functional engineering, product, operations, clinical, and business leaders.

Unique about the team: Direct influence on the direction, performance, and scalability of Aeroflow's platform. Ownership of end-to-end project execution, from planning to delivery. High visibility across the company. A collaborative, fast-paced environment where organizational leadership, communication, and proactive problem-solving directly impact business outcomes.

Responsibilities

• Manage projects start to finish for the engineering team as a whole
• Work with Product Owners to prioritize work for Webdev teams (roadmap, unplanned work, bugs, etc)
• Work with Engineering Managers in preparation for and lead agile ceremonies (sprint planning, backlog grooming, demo, retrospective and stand up)
• Clear impediments for tickets on scrum or agile team
• Once tickets are dev complete, push along through QA, UAT and deployment process to get features live
• Help with post-launch monitoring and metrics (Noibu and other tools)
• Schedule planning and review meetings as needed to keep work moving forward
• Provide status updates on a regular cadence
• Reporting and possibly road mapping on the teams you're working with
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Other job duties assigned

Required Qualifications

• Minimum 5 years of experience as a Project Manager, or Software Delivery Manager, ideally supporting web application or ecommerce development teams
• Expertise in project management ticketing and documentation tools
• Strong understanding of the web development process from ideation to launch
• Exceptional interpersonal and communication skills to develop strong, collaborative relationships with cross-functional teams
• Excellent organizational, prioritization, and time management skills
• Proven ability to adapt to fast-changing priorities and thrive in a dynamic environment
• Experience in technical liaison roles, including data transformation and website management

Skills

• Must be efficient with Jira, Confluence, Google Suite and Slack
• Must be fluent with scrum and kanban agile methodologies
• Constantly looking for new and better ways to accomplish tasks and processes
• Excellent organizational, prioritization, and time management skills
• Ability to adapt to changing priorities in a fast-paced environment
• Self-starter, proactive, deadline driven, hands on team player
• Excellent communicator with the ability to track, and digest complex technical issues, converting into clear and concise next steps
• Detail oriented and punctual with all work you own and touch
• Very familiar with the web development process from ideation to launch and SDLC concepts

Preferred Qualifications

• Experience working with the following is a plus: Figma, GA4, Noibu, Sigma
• Experience working in a shared services or agency environment

Benefits

• Competitive Pay
• Health Plans with FSA or HSA options
• Dental and Vision Insurance
• Optional Life Insurance
• 401K with Company Match
• 12 weeks of parental leave for birthing parent / 4 weeks leave for non-birthing parent(s)
• Additional Parental benefits to include fertility stipends, free diapers, breast pump
• Paid Holidays
• PTO Accrual from day one
• Employee Assistance Programs

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified, Great Place to Work Certified, Inc. 5000 Best Place to Work award winner, HME Excellence Award, Sky High Growth Award.