Sr. Project Manager - Chillers (51165)

About the role

Gradian specializes in delivering Engineer-to-Order (ETO) heat rejection systems including air-cooled and liquid-cooled chiller solutions for mission-critical data center and industrial applications. As part of the developing Enterprise Program Management office, the ETO Project Manager for Chillers is the single-threaded owner responsible for managing all chiller project activities from approved submittal through manufacturing, factory testing, shipment, delivery, site commissioning, and project close-out.

This role ensures consistent communication, disciplined document control, and coordinated execution across Engineering, Operations, Manufacturing, Supply Chain, Logistics, and Customer stakeholders—directly supporting the standardized processes and tools defined by the PMO, including the Communication Plan, ETO workflow, responsibility matrix, Request for Information (RFI)/Submittal procedures, Decisions Log, and Key Performance Indicators (KPIs).

Responsibilities

Customer & Communication Leadership

• Serve as the customer’s single point of contact (SPOC) beginning at the Job Kickoff (post-PO).
• Execute all communication using standard PMO tools: weekly status updates, milestone notices, schedule reports, risk and issue summaries, and decision documentation.
• Administer the post-PO RFI and Submittal processes to ensure accuracy, traceability, and timely closure (clear 2-way communications per the communication plan).
• Maintain a consistent, predictable communication rhythm between Gradian and all customer representatives.

Project Execution & Control

• Own and manage scope, schedule, cost, risk, change control, and quality from PO through completion.
• Build and maintain multi-month project schedules (typical duration: 2 to 12 months) and manage several dozen active ETO projects simultaneously.
• Coordinate cross-functional teams, including Applications Engineering, Production Engineering, Manufacturing, Supply Chain, Quality Assurance (QA), and Logistics, with particular attention to compressor, refrigeration circuit, and heat rejection (cooling tower/dry cooler) coordination across mechanical, electrical, and controls disciplines.
• Maintain all PMO digital artifacts in Microsoft Teams and SharePoint: Decisions Log, RFI Register, Submittal Register, Risk and Issue Log, and version-controlled drawings, specifications, and approvals.
• Support internal and external gate reviews and milestone events as required.

Logistics, Delivery Coordination

• Communicate scheduling and shipment details using PMO standard templates, including Estimated Ship Date (ESD), Estimated Time of Arrival (ETA) ranges, shipment notifications, exceptions, and Proof of Delivery (POD) confirmations.
• Coordinate factory readiness, pre-shipment inspections, and support testing (FAT or FWT) when required, including validation of flow rates, refrigerant charge, compressor run testing, and performance validation against tonnage and efficiency specifications.
• Align close-out communication and activities with the developing PMO process.

Financial & Change Control Management

• Track budgets and protect project margin through proactive risk mitigation and formal change control.
• Document scope changes, schedule impacts, and cost implications; secure required approvals; update baselines.

Continuous Improvement & PMO Development

• Capture lessons learned and recommend enhancements to PMO processes, templates, and tools.
• Support rollout of new standards as Gradian scales the PMO framework.
• Identify and support improvements in department processes to increase efficiency.

Requirements

• 2–5 years of project management experience in ETO manufacturing or engineered-systems environments (e.g., HVAC, mechanical/chiller systems, industrial equipment).
• Proficiency in Microsoft Office applications (Excel, PowerPoint, Outlook, Teams/SharePoint); ability to work with Gantt-style schedules.
• Ability to learn Gradian’s engineered products, workflow sequences, and PMO processes quickly.

Preferred Qualifications

• Experience with Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) systems (e.g., Salesforce, IFS, SAP).
• Familiarity with manufacturing environments, engineering drawing review, and formal document control.
• Familiarity with chiller equipment and terminology, such as air-cooled and water/liquid-cooled chillers, compressors, refrigeration circuits, tonnage sizing, and heat rejection equipment (cooling towers, dry/adiabatic coolers) or surrogate oil and gas fluid systems.
• Project Management Professional (PMP) certification or ability to obtain within 12 months (company-supported).
• Experience with RFI/Submittal workflows or disciplined project documentation.

Skills

• High-Volume Execution: Demonstrated ability to manage high-volume, multi-month projects concurrently.
• Tracking & Tooling: Maintain timelines, budgets, and resource allocation using software like Asana.
• Stakeholder Management and Communication: Strong communication, customer-management, and documentation skills.
• Risk Management: Identify potential project roadblocks early and implement effective mitigation strategies.
• Team Motivation: Foster a positive, collaborative, and high-performing team culture.
• Cross-functional Alignment: Drive execution across diverse teams without direct authority.
• Task Delegation: Assign clear ownership of deliverables based on team member strengths.

Benefits

• Medical, vision, and dental plans
• Short-term and long-term disability insurance
• Group term life insurance coverage
• HSA, FSA, and Dependent Care plans available
• 8 paid holidays, 4 floating holidays, and generous PTO policy
• 401k matching
• Company paid events
• Annual safety shoe allowance
• Education assistance program