Sr. Project Manager

Greenville, SC, United States

About the role

Vertiv is hiring a Project Manager for key data center accounts. This is a highly visible and critical role responsible for managing multiple data center customer projects and liaising with the project management team to drive communication and coordination between external partners (customers, general contractors, site personnel, suppliers) and internally across departments (Sales, Operations, Purchasing, Field Services, and Finance). The role ensures exceptional customer service and on-time delivery from order acknowledgement to equipment startup.

The Project Manager is responsible for execution of projects including cost, schedule, quality, and customer satisfaction for the assigned customer projects. They will lead the project management team in driving project tasks to completion while taking ownership of Vertiv scope delivery as the primary project contact for internal and external stakeholders.

Responsibilities

• Work with the Project Management Office (PMO) to help define and develop methods and procedures and institute best practices. Ensures all procedures are enforced on projects.
• Define the required project scope of work and all tasks required to deliver. Collaborate with functional group leaders to develop project execution plans.
• Coordinate with Order Management, plant production, Logistics, contractors, services, and warranty groups throughout the project, serving as primary point of escalation for potential conflicts to avoid impact to the customer.
• Follow reporting and tracking processes to assure the project is on target for quality, schedule, and cost targets. Track project reporting and KPIs. Document meeting notes, action items, and follow through to completion.
• Ensure service and delivery execution and delivery of contract requirements and customer expectations by enforcing cross-functional management of project execution teams.
• Identify project risks and accompanying risk mitigation plans to ensure that issues are resolved in a timely manner and communicated to stakeholders.
• Monitor team schedules and ensure coordination of activities on a critical path. Coordinate the team to implement short-term and long-term resolution.
• Build, develop, and maintain business relationships with key stakeholders (contractors, customers, suppliers, etc.).
• Ensure service and delivery execution and delivery of contract requirements and customer expectations by collaborating with cross-functional operational teams.

Requirements

• 3-5 years of prior project management experience required. Construction project management is a plus.
• PMP certification preferred.
• Associate or Bachelor’s degree required. Advanced degree preferred.
• Prior power distribution equipment experience preferred.
• Must have the ability to communicate effectively, including conducting effective meetings and presentations.
• Must be able to work in a matrixed environment.
• Knowledge of construction, electrical, and mechanical contracting is a plus.
• Critical infrastructure and data center expertise with UPS, thermal, battery, and monitoring is a plus.
• Knowledge of engineering, manufacturing processes, data center infrastructure, and commissioning processes is a plus.

Schedule

0-25% travel required.

About the team

Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.