Sr. Program Manager, Workplace Health & Safety (WHS) Operational Excellence (OpEx)

Amazon Workplace Health and Safety (WHS) Operational Excellence (OpEx) is looking for a Program Manager to drive continuous improvement safety projects. We are actively seeking an experienced PM with a strong background in planning and leading safety initiatives that align with long-term business objectives.

About the role

This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management, and executive communication skills are essential. This role is ideal for individuals who excel in transforming visions into actionable plans and guiding those plans to fruition. Some travel may be required (no more than 25%).

Responsibilities

• Manage cross-functional programs, ensuring successful delivery.
• Set clear program goals, leveraging data analytics to drive improvements and achieve metrics.
• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
• Foster collaboration with internal and external partners to optimize resource allocation and project success.
• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
• Identify and mitigate risks, preventing them from escalating into major issues.
• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
• Manage and communicate project budgets effectively.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Bachelor's degree

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Benefits

The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

About The Team

Workplace Health and Safety (WHS) Operational Excellence (OpEx) is committed to the continual improvement of our people, processes, and performance to position Amazon as an industry leader in safety excellence. Drawing from field expertise, OpEx partners with cross-functional teams to resolve global challenges and proactively support 9,000+ WHS professionals. We partner with process owners to understand causal effects leading to defects, leverage process improvement tools and methodologies eliminating defects, improving efficiency, and driving change to optimize safety performance; creating a culture of safety excellence.

We are open to hiring candidates to work from the following locations: Nashville, Bellevue, or Arlington.