Sr. Program Manager, Vendor Management, Worldwide Grocery Stores - Growth & Development

About the Role

Amazon's Worldwide Grocery Stores - Growth & Development team is hiring for a Sr. Program Manager, Vendor Management position. As a Sr. Program Manager for Vendor Management, you will set and enforce the financial terms that govern how we engage, compensate, and hold accountable the service providers who keep our stores running - and build the partnerships with those providers that set them up to succeed.

Responsibilities

• Lead contract negotiations and manage the full RFP lifecycle for R&M trades.
• Own the Rate Increase Validation Process, ensuring every vendor rate increase request is reviewed against consistent legitimacy criteria and market benchmarks.
• Maintain 100% contract status visibility for all active R&M vendors, tracking expiration timelines, renewal requirements, and compliance across Corrigo.
• Partner with Facilities Operations and cross-functional stakeholders to ensure preventive maintenance configurations in Corrigo align with contracted scopes of work, SLA requirements, and program standards.
• Lead business reviews with Indirect Procurement and Facilities leadership, facilitating alignment on contract priorities, RFP activity, and vendor cost trends.
• Own and continuously evolve the RFP Process framework, including timelines, Scope of Work (SOW) review, RFP Abstract templates, and stakeholder RACI.
• Own portfolio-level spend analysis and vendor performance monitoring to identify cost-saving opportunities, partnering with Indirect Procurement and Strategic Procurement to validate findings and drive action.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• 5+ years of work in a procurement organization, performing vendor management, contract management, negotiating complex purchases, and bidding experience.
• Experience managing and negotiating contracts and vendor relationships.
• Experience using financial models, KPIs, and data analysis to inform business decisions with proven business impact.
• Experience developing, reviewing, and managing Statements of Work (SOW) for construction or facilities projects.

Preferred Qualifications

• 2+ years of driving process improvements experience.
• Experience in reviewing, drafting, and negotiating commercial contracts.
• Experience in accounts receivable, accounts payable, designing and implementing controls, or performing audits over financial reporting.
• Experience working with CMMS software or in similar environments.
• Experience with procurement platforms such as Coupa.
• Experience building RFP frameworks, process documentation, or SOPs in a program management context.

Pay

The base salary range for this position varies by location:

• USA, IL, Chicago: $115,600.00 - $160,000.00 USD annually
• USA, NJ, Jersey City: $127,200.00 - $185,000.00 USD annually
• USA, TN, Nashville: $104,100.00 - $155,400.00 USD annually
• USA, TX, Austin: $115,600.00 - $160,000.00 USD annually
• USA, WA, Seattle: $115,600.00 - $160,000.00 USD annually

Final compensation will be determined based on factors including experience, qualifications, and location. The Amazon package includes sign-on payments and restricted stock units (RSUs).

Benefits

Amazon offers comprehensive benefits, including:

• Health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance with option for Supplemental life plans
• EAP, Mental Health Support, Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off and parental leave

Company: Amazon.com Services LLC