Sr. Program Manager, Integrated Planning, GEMS, NA Startup

About the role

This Sr. Program Manager will contribute to the strategic evolution of the integrated planning program, helping mature planning as a discipline. The role oversees a team of contracted project planners, setting the bar for quality and ensuring consistent delivery, while balancing program-level strategy, cross-functional influence, and scaling mechanisms.

Responsibilities

• Shape and advance the workforce and vendor strategy for contracted planners, including capacity modeling, skill-mix optimization, and procurement negotiations that scale with portfolio growth.
• Oversee contracted project planners: set expectations, provide training on planning standards, review deliverable quality, and support escalations.
• Assign and rebalance planners across projects based on priority, complexity, and workload.
• Track project budgets, manage invoicing, and provide funding inputs for planning resources.
• Refine and enforce quality standards for integrated project schedules, ensuring all plans connect discipline timelines, dependencies, and handovers into a single source of truth.
• Contribute to the planning maturity model and roadmap, setting progressive quality targets that evolve as the program scales.
• Design and implement governance mechanisms that validate schedule quality at scale, removing the need for manual review.
• Ensure weekly planning status reports are accurate, complete, and distributed on time to stakeholders.
• Track planning health via KPI dashboards measuring schedule integrity, milestone adherence, plan variance, and delivery date accuracy.
• Develop, maintain, and enforce Standard Operating Procedures for all planning activities.
• Develop and improve planning tools, templates, and AI-driven automations to boost planner productivity and eliminate manual workflows.
• Identify and lead initiatives that advance planning maturity, including automation, tooling, and capability building.
• Capture lessons learned from completed projects and convert them into repeatable, scalable best practices.
• Identify and mitigate program-level planning risks; own escalation paths and drive issues to resolution.
• Ensure planners identify cross-functional dependencies and surface risks early, before they become execution problems.
• Develop and refine risk and reporting frameworks that give leadership the signal needed to make portfolio-level decisions.
• Provide clear, data-driven status reporting to senior leadership on portfolio-wide planning performance.
• Build and maintain program-level relationships with key partner functions (design, operations, construction, launch, IT, engineering) to drive planning adoption and standardization.
• Serve as the planning liaison with partner functions, championing integrated scheduling practices and ensuring planning inputs are prioritized.
• Drive continuous improvement of integrated planning by gathering feedback from partner functions and refining how planning intersects with their workflows.
• Represent the Integrated Planning program in global and cross-functional forums, aligning planning standards and resolving systemic gaps across disciplines.

Requirements

• 5+ years of program or project management experience
• 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• 5+ years of integrated scheduling experience including use of MS Project, Primavera P6, or equivalent tool
• Experience applying AI tools and automation to scale program operations and drive measurable efficiency improvements.

Qualifications

• Master's degree
• 5+ years of directly managing and being responsible for multiple large projects experience
• Experience in construction or industrial infrastructure projects
• Project Management Professional (PMP) certification or PMI-SP
• Experience developing and deploying standardized planning templates/procedures
• Experience with vendor/contract management including statement of work development, rate negotiation, and performance governance
• 5+ years of developing program strategies and plans, driving execution, and influencing senior stakeholders experience

Skills

• Strategic thinking
• Comfort navigating ambiguity
• Judgment to refine and extend existing frameworks
• Strong background in integrated scheduling

Benefits

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.