Sr. Program Manager, Integrated Planning, GEMS, NA Startup

Amazon is seeking a Sr. Program Manager to join the Startup Integrated Planning team within the Global Engineering, Materials, & Sustainability (GEMS) organization. This team owns the integrated planning function for North America's infrastructure project portfolio, connecting cross-functional workstreams into unified, reliable schedules that guide execution across large-scale new build and expansion/retrofit projects.

About the role

This Sr. Program Manager will contribute to the strategic evolution of the integrated planning program, helping mature planning as a discipline. The role oversees a team of contracted project planners, setting the bar for quality and ensuring consistent delivery, while balancing program-level strategy, cross-functional influence, and scaling mechanisms. This is a rapidly scaling environment where processes exist but are still maturing. Success requires strategic thinking, comfort navigating ambiguity, and the judgment to refine and extend existing frameworks. A strong background in integrated scheduling is critical for providing effective program management at this scale.

This role requires up to 50% travel in the US and Canada and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.

Responsibilities

• Program Strategy & Contracted Planner Oversight
  • Shape and advance the workforce and vendor strategy for contracted planners, including capacity modeling, skill-mix optimization, and procurement negotiations that scale with portfolio growth.
  • Oversee contracted project planners: set expectations, provide training on planning standards, review deliverable quality, and support escalations.
  • Assign and rebalance planners across projects based on priority, complexity, and workload.
  • Track project budgets, manage invoicing, and provide funding inputs for planning resources.
• Planning Quality, Standards, & Governance
  • Refine and enforce quality standards for integrated project schedules, ensuring all plans connect discipline timelines, dependencies, and handovers into a single source of truth.
  • Contribute to the planning maturity model and roadmap, setting progressive quality targets that evolve as the program scales.
  • Design and implement governance mechanisms that validate schedule quality at scale, removing the need for manual review.
  • Ensure weekly planning status reports are accurate, complete, and distributed on time to stakeholders.
  • Track planning health via KPI dashboards measuring schedule integrity, milestone adherence, plan variance, and delivery date accuracy.
• Standardization & Continuous Improvement
  • Develop, maintain, and enforce Standard Operating Procedures for all planning activities.
  • Develop and improve planning tools, templates, and AI-driven automations to boost planner productivity and eliminate manual workflows.
  • Identify and lead initiatives that advance planning maturity, including automation, tooling, and capability building.
  • Capture lessons learned from completed projects and convert them into repeatable, scalable best practices.
• Risk Management & Reporting
  • Identify and mitigate program-level planning risks; own escalation paths and drive issues to resolution.
  • Ensure planners identify cross-functional dependencies and surface risks early, before they become execution problems.
  • Develop and refine risk and reporting frameworks that give leadership the signal needed to make portfolio-level decisions.
  • Provide clear, data-driven status reporting to senior leadership on portfolio-wide planning performance.
• Program-Level Cross-Functional Partnership
  • Build and maintain program-level relationships with key partner functions (design, operations, construction, launch, IT, engineering) to drive planning adoption and standardization.
  • Serve as the planning liaison with partner functions, championing integrated scheduling practices and ensuring planning inputs are prioritized.
  • Drive continuous improvement of integrated planning by gathering feedback from partner functions and refining how planning intersects with their workflows.
  • Represent the Integrated Planning program in global and cross-functional forums, aligning planning standards and resolving systemic gaps across disciplines.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Bachelor's degree
• Experience building scalable programs and repeatable scalable processes, leveraging various tools and methods to create scale and efficiency
• Experience handling ambiguous or undefined challenges through strong problem-solving abilities
• Experience in creating process improvements with automation and analysis, or experience delivering results for large, cross-functional initiatives/projects
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• 5+ years of program or project management experience with a focus on integrated scheduling
• Hands-on experience with MS Project, Primavera P6, or equivalent enterprise scheduling tool

Preferred Qualifications

• 5+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
• Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages
• Experience in creating and managing complex, cross-team project plans
• Project Management Professional (PMP) certification or PMI-SP, and experience developing and deploying standardized planning templates/procedures
• Experience in construction or project management
• 5+ years of directly managing and being responsible for multiple large projects experience
• Experience with vendor and contractor/subcontractor negotiation and management skills associated with construction and project execution

Pay

• USA, AZ, Tempe: $115,600.00 - $160,000.00 USD annually
• USA, IL, Chicago: $115,600.00 - $160,000.00 USD annually
• USA, MA, Boston: $115,600.00 - $160,000.00 USD annually
• USA, NY, New York: $127,200.00 - $185,000.00 USD annually
• USA, TN, Nashville: $104,100.00 - $155,400.00 USD annually
• USA, TX, Austin: $115,600.00 - $160,000.00 USD annually
• USA, TX, Houston: $115,600.00 - $160,000.00 USD annually
• USA, VA, Arlington: $115,600.00 - $160,000.00 USD annually
• USA, WA, Bellevue: $115,600.00 - $160,000.00 USD annually

Benefits

Amazon offers comprehensive benefits including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
• Employee Assistance Program (EAP) and Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off and parental leave
• Sign-on payments and restricted stock units (RSUs)

Learn more about our benefits at https://amazon.jobs/en/benefits.