Sr. Program Manager, Integrated Planning, GEMS, NA Startup

Amazon is seeking a Sr. Program Manager to join the Startup Integrated Planning team within the Global Engineering, Materials, & Sustainability (GEMS) organization. This team owns the integrated planning function for North America's infrastructure project portfolio, connecting cross-functional workstreams into unified, reliable schedules that guide execution across large-scale new build and expansion/retrofit projects.

About the Role

This Sr. Program Manager will contribute to the strategic evolution of the integrated planning program, helping mature planning as a discipline. The role oversees a team of contracted project planners, setting the bar for quality and ensuring consistent delivery, while balancing program-level strategy, cross-functional influence, and scaling mechanisms. This is a rapidly scaling environment where processes exist but are still maturing. Success requires strategic thinking, comfort navigating ambiguity, and the judgment to refine and extend existing frameworks. A strong background in integrated scheduling is critical for providing effective program management at this scale.

This role requires up to 50% travel in the US and Canada and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.

Responsibilities

• Program Strategy & Contracted Planner Oversight
  • Shape and advance the workforce and vendor strategy for contracted planners, including capacity modeling, skill-mix optimization, and procurement negotiations that scale with portfolio growth.
  • Oversee contracted project planners: set expectations, provide training on planning standards, review deliverable quality, and support escalations.
  • Assign and rebalance planners across projects based on priority, complexity, and workload.
  • Track project budgets, manage invoicing, and provide funding inputs for planning resources.
• Planning Quality, Standards, & Governance
  • Refine and enforce quality standards for integrated project schedules, ensuring all plans connect discipline timelines, dependencies, and handovers into a single source of truth.
  • Contribute to the planning maturity model and roadmap, setting progressive quality targets that evolve as the program scales.
  • Design and implement governance mechanisms that validate schedule quality at scale, removing the need for manual review.
  • Ensure weekly planning status reports are accurate, complete, and distributed on time to stakeholders.
  • Track planning health via KPI dashboards measuring schedule integrity, milestone adherence, plan variance, and delivery date accuracy.
• Standardization & Continuous Improvement
  • Develop, maintain, and enforce Standard Operating Procedures for all planning activities.
  • Develop and improve planning tools, templates, and AI-driven automations to boost planner productivity and eliminate manual workflows.
  • Identify and lead initiatives that advance planning maturity, including automation, tooling, and capability building.
  • Capture lessons learned from completed projects and convert them into repeatable, scalable best practices.
• Risk Management & Reporting
  • Identify and mitigate program-level planning risks; own escalation paths and drive issues to resolution.
  • Ensure planners identify cross-functional dependencies and surface risks early, before they become execution problems.
  • Develop and refine risk and reporting frameworks that give leadership the signal needed to make portfolio-level decisions.
  • Provide clear, data-driven status reporting to senior leadership on portfolio-wide planning performance.
• Program-Level Cross-Functional Partnership
  • Build and maintain program-level relationships with key partner functions (design, operations, construction, launch, IT, engineering) to drive planning adoption and standardization.
  • Serve as the planning liaison with partner functions, championing integrated scheduling practices and ensuring planning inputs are prioritized.
  • Drive continuous improvement of integrated planning by gathering feedback from partner functions and refining how planning intersects with their workflows.
  • Represent the Integrated Planning program in global and cross-functional forums, aligning planning standards and resolving systemic gaps across disciplines.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Bachelor's degree
• Experience building scalable programs and repeatable scalable processes, leveraging various tools and methods to create scale and efficiency
• Experience handling ambiguous or undefined challenges through strong problem-solving abilities
• Experience in creating process improvements with automation and analysis, or experience delivering results for large, cross-functional initiatives/projects
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• 5+ years of program or project management experience with a focus on integrated scheduling
• Hands-on experience with MS Project, Primavera P6, or equivalent enterprise scheduling tool

Preferred Qualifications

• 5+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
• Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages
• Experience in creating and managing complex, cross-team project plans
• Project Management Professional (PMP) certification or PMI-SP, and experience developing and deploying standardized planning templates/procedures
• Experience in construction or project management
• 5+ years of directly managing and being responsible for multiple large projects experience
• Experience with vendor and contractor/subcontractor negotiation and management skills associated with construction and project execution

Pay

The base salary range for this position is listed below. Final compensation will be determined based on factors including experience, qualifications, and location.

• Arizona (Tempe): $115,600 - $160,000 USD annually
• Illinois (Chicago): $115,600 - $160,000 USD annually
• Massachusetts (Boston): $115,600 - $160,000 USD annually
• New York (New York): $127,200 - $185,000 USD annually
• Tennessee (Nashville): $104,100 - $155,400 USD annually
• Texas (Austin): $115,600 - $160,000 USD annually
• Texas (Houston): $115,600 - $160,000 USD annually
• Virginia (Arlington): $115,600 - $160,000 USD annually
• Washington (Bellevue): $115,600 - $160,000 USD annually

Benefits

Amazon offers comprehensive benefits including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and option for Supplemental life plans)
• Employee Assistance Program (EAP) and Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off and parental leave
• Sign-on payments and restricted stock units (RSUs)

Learn more about our benefits at amazon.jobs/en/benefits.