Sr. Program Manager, Environmental Health and Safety, Safety Learning and Development (SLeD)

Amazon · Nashville, TN · Yesterday

ManagementFull-time

About the role

The Safety Learning and Development (SLeD) Program Manager is responsible for driving Learning Management System (LMS) excellence and training compliance globally. This role involves defining and owning the multi-year LMS roadmap, optimizing processes, maintaining data integrity, and implementing system-wide efficiencies to support regulatory compliance requirements.

Responsibilities

Define and own the LMS global strategy, building repeatable mechanisms for compliance reporting, stakeholder communication, and program health monitoring
Lead special projects and process improvement initiatives to optimize multiple LMS use-cases, ensuring alignment with regulatory requirements
Design scalable mechanisms to resolve systemic training barriers, reduce escalation volume, and maintain compliance documentation standards
Solve customer issues via tickets on training barriers, extensions, completion issues, and escalations, maintaining compliance documentation standards
Serve as single-threaded leader to configure learning paths, user permissions, and manage training across multiple programs, ensuring seamless operations
Leverage LMS and internal RIVER tools to maintain our intakes, courses, adoption, and compliance reporting accuracy
Drive continuous improvement of LMS functionality through system updates, user feedback, and performance metrics
Partner cross-functionally with global counterparts to drive standardization and share best practices

Qualifications

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree in HR Management, Organizational Development, Business Administration or equivalent field of study
End to end management of Learning Management systems (LMS)
High attention to detail with excellent organizational skills
Flexible, enthusiastic, and eager to learn
Demonstrated ability to build scalable solutions and mechanisms in ambiguous environments
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field (preferred)
Knowledge of general AI tools
Holds a recognized Project Management certification (e.g., PMP, PRINCE2, Agile) (preferred)

Skills

Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Proficiency in Microsoft Office Suite

Benefits