Sr. Program Manager (Architecture)

Sr. Program Manager — Enterprise Architecture PMO About The Role A premier financial services client is seeking a Senior Program Manager to serve as the operational backbone of their Enterprise Architecture team. This is not a traditional program manager role — the right candidate will act as a strategic enabler and protector of the architecture function, ensuring architects can focus on high-impact work while this person manages the coordination, governance, and operational infrastructure around them. You will work directly alongside the Architecture Lead and report into a seasoned technology executive with nearly three decades of financial services leadership. Key Responsibilities Own and manage the full EA intake process — triaging architecture requests, coordinating assignments to the appropriate architect, and tracking deliverables through to completion Manage and maintain Jira projects, workflows, dashboards, and reports to ensure accurate, real-time visibility into EA activities, capacity, and initiative status Design and implement Jira automations, workflow enhancements, and AI-assisted routing logic to intelligently assign incoming requests to the right architect based on domain and request type Maintain and govern Confluence spaces to ensure documentation, SOPs, and architecture artifacts are current, accessible, and aligned to team standards Coordinate architecture forums, review boards, intake meetings, and stakeholder communications across business and technology teams Build and maintain executive-level relationships across business and technology stakeholders — proactively communicating status, surfacing risks, and keeping initiatives on track Leverage AI productivity tools including Microsoft Copilot, Cursor, and similar platforms to streamline reporting, documentation, and process automation Support roadmap tracking, governance of architecture deliverables, and coordination of strategic initiatives across platform enterprise practice management and domain architecture Operate effectively in a Wagile (blended Waterfall/Agile) environment and understand where architecture engagement fits within the Define ? Design ? Develop ? Deploy lifecycle Required Qualifications 7+ years of Program or Project Management experience in enterprise technology environments Expert-level Jira administration — dashboards, custom workflows, automation rules, intake queues, and reporting Strong Confluence experience — space management, documentation governance, and team-wide knowledge management Demonstrated ability to build and sustain relationships with senior executives and cross-functional stakeholders Deep understanding of SDLC and the critical role architecture plays early in the delivery lifecycle Experience coordinating across multiple concurrent workstreams, vendors, and technology teams Proactive, self-directed work style with a high standard for accuracy, follow-through, and operational excellence Familiarity with AI-enabled productivity tools and comfort leveraging them to improve team efficiency Preferred Qualifications Experience supporting an Enterprise Architecture, Platform Engineering, or CTO organization Familiarity with event streaming platforms such as Kafka in an enterprise context Background in financial services or other regulated industries Exposure to cybersecurity frameworks and how security intersects with architecture governance Experience designing AI-assisted workflow automations for request routing or intake triage What Success Looks Like The person who thrives in this role will be someone who anticipates needs before they are voiced, brings structure to a high-performing but resource-constrained team, and takes genuine pride in making the people around them more effective. You will be measured not just on execution, but on the relationships you build, the systems you put in place, and the degree to which the architecture team can focus on architecture — because you have everything else handled.