Sr Program Director

About the Role

Performs administrative duties in the management and coordination of large specialized projects and programs. Performs varied and complex administrative duties requiring independent judgment and the application of established policies and procedures. May provide supervision and direction to clerical, paraprofessional, or professional staff members.

Responsibilities

• Coordinates and oversees administrative operations for assigned departmental programs.
• Independently prioritizes work, manages multiple concurrent projects, develops operational workflows, and ensures the timely completion of departmental initiatives.
• Coordinates staff oversight for faculty credentialing, reappointments, payer enrollment, privileging, licensure renewals, DEA registrations, board certifications, and hospital credentialing requirements.
• Maintains accurate credentialing files, monitors expiration dates, and ensures all credentialing activities are completed within required deadlines with minimal deficiencies.
• Coordinates recruitment activities with the Senior Clinical Administrator, including interview scheduling for faculty appointments.
• Ensures all required documentation is completed accurately and on schedule while providing excellent customer service to candidates and faculty.
• Assists the Sr Clinical Admin with faculty contracts, annual evaluations, promotion and tenure documentation, memorandum of appointments, outside employment requests, and other Faculty Affairs processes. Ensures compliance with institutional policies and deadlines.
• Assists with budget monitoring, reconciliation, purchasing, expense tracking, and financial reporting for the Chair, Vice Chair, and Sr Clinical Admin.
• Coordinates departmental projects from planning through implementation. Develops project timelines, tracks milestones, identifies barriers, and communicates project status to leadership. Completes projects within established deadlines while maintaining quality standards.
• Assists departmental leadership in strategic planning initiatives, operational assessments, and implementation of organizational priorities. Collects and analyzes data, prepares reports, and develops recommendations to support informed decision-making.
• Coordinates departmental committees, advisory groups, and leadership meetings. Develops agendas, prepares meeting materials, records minutes, tracks action items, and follows up to ensure completion of assigned tasks.
• Serves as the administrative liaison with faculty, hospital partners, community organizations, government agencies, vendors, and institutional departments. Drafts correspondence, presentations, reports, policies, and executive communications. Communicates professionally with internal and external stakeholders while maintaining confidentiality and exercising discretion.
• Serves as a resource for faculty, staff trainees, and external partners by responding to inquiries, resolving operational issues, and providing guidance regarding departmental procedures and institutional policies.
• Coordinates all executive travel, including flights, lodging, rental cars, itineraries, conference registrations, and event details. Adds all travel details to the calendar, including confirmation numbers and travel blocks. Compiles and submits complete travel packets to the Travel Coordinator in a timely and accurate manner. Uploads associated itineraries, receipts, and documentation to digital folders. Confirms logistics with event and institutional representatives when needed. Prepares briefing documents for travel (agenda, bios, speaking notes, slide decks).
• Manages and maintains meetings, calls, and commitments for department leadership. Coordinates internal/external meetings, speaking engagements, and clinic coverage. Maintains updated calendar blocks for travel, holidays, family commitments, school breaks, remote work periods, conferences, and post-call days. Ensures all urgent meetings are escalated immediately. Protects executive time; prevents scheduling conflicts across all academic, clinical, and administrative responsibilities.
• Maintains the Chair's private patient schedule. Ensures Friday schedule rotation is accurate and vetted with the Chair annually.
• Performs additional duties and special projects as assigned by departmental leadership. Demonstrates flexibility and willingness to assume additional responsibilities to meet departmental objectives.

Requirements

• Bachelor's degree in the area of specialization or closely related field.
• Five years of related administrative and technical experience.
• Additional job-related education may be substituted for the required experience on a year-for-year basis.

Required attachments: Cover Letter, Resume / CV.

Benefits

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members.
• Paid Time Off – Including holidays, vacation, sick leave, and more.
• Retirement Plans.
• Wellness Programs.
• Certified Mother-Friendly Workplace.
• Lifelong learning programs, recognition programs, and health and wellness initiatives.
• Special membership rates at local gyms and golf courses.
• Access to state-of-the-art software and facilities.
• Discounts on travel, technology, entertainment, and more.