Sr. Program Coordinator (H)

About the role

The University of Miami/UHealth Department of Medical Education has an exciting opportunity for a full-time Sr. Program Coordinator to work in Miami, FL. The Senior Program Coordinator provides administrative support to faculty and acts as a liaison between faculty, students, and other Universities. This position assists in the development, monitoring, and reporting of departmental budgets.

Responsibilities

• Works closely with students to continuously evaluate their learning experience and improve quality and value of the program
• Registers students for courses using University procedures and systems
• Acts as an academic advisor for students in the program and as a career advisor for prospective and continuing students
• Develops strategic partnerships with external entities and organizations
• Creates monthly budget reports to ensure operations are within plan
• Assists with database maintenance and enrollment management
• Ensures administrative processes and associated forms for instructor services are completed in a timely manner
• Responds to various instructor requests and telephone, email, and internet submissions for all programs
• Prepares faculty payroll for the program
• Plans and participates in open houses for the department
• Adheres to University and unit-level policies and procedures and safeguards University assets

• Provides comprehensive administrative, operational, and programmatic support for educational programs, faculty development initiatives, accreditation and continuous quality improvement activities, honor societies, faculty appointments, and research-related projects within the Department of Medical Education
• Coordinates program operations, communications, educational activities, events, student and faculty support, data reporting, and financial processes
• Serves as a key liaison among students, scholars, faculty, mentors, alumni, institutional partners, and external stakeholders
• Serves as a primary administrative contact for students, scholars, faculty, mentors, applicants and program participants, providing guidance and timely resolution of inquiries
• Coordinates educational programs, workshops, seminars, faculty development activities, honor society initiatives, accreditation activities, and special projects to support efficient operations and participant engagement
• Supports curriculum and academic program administration, including faculty meetings, educational materials, assessments, course evaluations, and related activities
• Develops, updates, and distributes program materials, newsletters, announcements, promotional materials, educational resources, presentations, and stakeholder communications
• Maintains program databases, faculty records, membership rosters, accreditation materials, governance documents, and internal tracking systems, ensuring accuracy, confidentiality, accessibility, and compliance
• Collects, manages, analyzes, and reports program, participant, accreditation, and outcomes data to support evaluation, performance monitoring, continuous quality improvement, and decision-making
• Prepares reports on program effectiveness, participant outcomes, performance metrics, accreditation activities, and other indicators required for internal and external reporting
• Supports accreditation and continuous quality improvement activities by coordinating meetings, maintaining documentation and policy repositories, monitoring timelines, tracking action items, and assisting with site visit preparation
• Coordinates meetings, workshops, induction ceremonies, faculty development activities, guest speaker engagements, and other events, including scheduling, logistics, materials, technology, travel arrangements, vendor coordination, and participant communications
• Prepares agendas and meeting materials, documents minutes and outcomes, maintains records, and tracks follow-up items for departmental committees, honor societies, accreditation groups, and other working groups
• Assists with budget administration by tracking expenditures, processing purchasing requests, invoices, reimbursements, and funding requests, reconciling accounts, monitoring authorized budgets, and preparing financial reports
• Supports faculty appointments, reappointments, and related processes by coordinating documentation, communications, deadlines, and workflow requirements
• Provides administrative support for grants and departmental programs, expense tracking, data collection, reporting, and record maintenance
• Develops and maintains collaborative relationships with faculty, students, alumni, University offices, institutional partners, professional organizations, and external stakeholders to advance program objectives
• Supports alumni and stakeholder engagement by coordinating communications, events, networking activities, and other engagement initiatives
• Assists with the development and implementation of new educational initiatives, revenue-generating programs, and business development activities by coordinating operational, administrative, and communication requirements
• Responds to faculty, student, mentor, participant, and stakeholder requests while adhering to University and departmental policies, procedures, confidentiality requirements, and operational standards
• Safeguards University resources and confidential information and performs other duties as assigned

Requirements

• High school diploma or equivalent
• Minimum 3 years of relevant experience
• Skill in completing assignments accurately and with attention to detail
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines
• Ability to process and handle confidential information with discretion
• Ability to work evenings, nights, and weekends as necessary
• Commitment to the University's core values
• Ability to work independently and/or in a collaborative environment
• Proficiency in computer software (i.e. Microsoft Office)
• Any appropriate combination of relevant education, experience and/or certifications may be considered

Benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Schedule

Full-time position. Ability to work evenings, nights, and weekends as necessary.

Pay

Competitive salaries.