Sr Profit Center Office Administrator

About the role

Provide training and guidance on administrative tasks to other Profit Center teammates to ensure adherence to company policies and delivery procedures.
Serve as an escalated point of contact for customers with inquiries or concerns and ensure a high level of customer satisfaction.
Manage contracts, relationships, and accounts payable for all vendor services, including cleaning, landscaping, maintenance and other utilities.
Manage accounts receivable for the Profit Center, including payments on credit accounts and all cash sales transactions.
Maintain daily files for the Profit Center to include ship tickets, purchase order receivers, deposit back-ups, cash journals, and all daily reconciled reports.
Perform daily, weekly, monthly, and annual reconciliation of all reports contained in the Manager's Checklist.
Perform an annual internal audit of the business utilizing the Manager's Compliance Questionnaire.
Ensure the Profit Center is in compliance with all administrative company policies.
Conduct onboarding tasks with all new teammates. Including, new hire paperwork, I9 completion, onboarding benefits, systems, and processes.
Develop and maintain administrative workflow of the business.
Perform accurate and timely invoicing of all customer shipments daily.
Inform appropriate teammate of any discrepancies noted on tickets that require review.
Generate daily invoice preview report for management review.
Review purchase order debit memos and debit cancellations ensuing all required documentation is included and communicate to Centralized AP team in an accurate and timely manner.
Reconcile daily cash sale transaction payments and cash funds in the system, prepare the bank deposit, scan and process checks, prepare and submit required deposit paperwork to the Support Center.
Reconcile petty cash transactions monthly, prepare and submit required deposit paperwork to the Support Center.
File invoiced pick tickets, manifests, Hazmat manifests, receiving paperwork, deposit backup, and all reconciled reports daily.
Maintain required files including credit card authorization forms and deposited checks in accordance with Company policy.
Create and maintain customer files in the system including tax exemption information, retain customer Tax Exemption Certificates per Company policy.
Assist co-workers in servicing customers including answering incoming calls, faxing, filing, and photocopying.

Responsibilities

• Provide training and guidance on administrative tasks to other Profit Center teammates to ensure adherence to company policies and delivery procedures.
• Serve as an escalated point of contact for customers with inquiries or concerns and ensure a high level of customer satisfaction.
• Manage contracts, relationships, and accounts payable for all vendor services, including cleaning, landscaping, maintenance and other utilities.
• Manage accounts receivable for the Profit Center, including payments on credit accounts and all cash sales transactions.
• Maintain daily files for the Profit Center to include ship tickets, purchase order receivers, deposit back-ups, cash journals, and all daily reconciled reports.
• Perform daily, weekly, monthly, and annual reconciliation of all reports contained in the Manager's Checklist.
• Perform an annual internal audit of the business utilizing the Manager's Compliance Questionnaire.
• Ensure the Profit Center is in compliance with all administrative company policies.
• Conduct onboarding tasks with all new teammates. Including, new hire paperwork, I9 completion, onboarding benefits, systems, and processes.
• Create and maintain administrative workflow of the business.
• Perform accurate and timely invoicing of all customer shipments daily.
• Inform appropriate teammate of any discrepancies noted on tickets that require review.
• Generate daily invoice preview report for management review.
• Review purchase order debit memos and debit cancellations ensuing all required documentation is included and communicate to Centralized AP team in an accurate and timely manner.
• Reconcile daily cash sale transaction payments and cash funds in the system, prepare the bank deposit, scan and process checks, prepare and submit required deposit paperwork to the Support Center.
• Reconcile petty cash transactions monthly, prepare and submit required deposit paperwork to the Support Center.
• File invoiced pick tickets, manifests, Hazmat manifests, receiving paperwork, deposit backup, and all reconciled reports daily.
• Maintain required files including credit card authorization forms and deposited checks in accordance with Company policy.
• Create and maintain customer files in the system including tax exemption information, retain customer Tax Exemption Certificates per Company policy.
• Assist co-workers in servicing customers including answering incoming calls, faxing, filing, and photocopying.

Requirements

• 2+ years' experience in a customer service, accounts receivable, accounts payable or similar role.

Qualifications

• Possess a proper and valid driver's license.
• Knowledge of basic accounts receivable/payable bookkeeping practices and terms.

Skills

• Effectively use Microsoft Office software to communicate via email, to review reports and documents.
• Demonstrate outstanding customer service and interpersonal communication skills.
• Possess a high level of accuracy and attention to detail.
• Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
• Be able to research, analyze data, and solve problems.
• Be able to prioritize work projects and multi-task.
• Read, write, speak, and understand English.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
• Be able to learn and operate the computer related systems used to process customer invoices, vendor invoices, and cash sale payments.

Benefits

• Full-time benefits (for team members working 30 or more hours per week): Medical, dental, vision, and prescription coverage.
• Accident, Hospital Indemnity, and critical care coverage.
• Life insurance and Long Term Disability.
• Pre-tax accounts for healthcare, dependent care, and commuter benefits.
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law).
• Paid pregnancy and parental leave.
• Paid day of community service.
• Full-time And Part-time Benefits.
• 401(k) Retirement cash account with company contributions.
• Targeted training programs focused on your personal and professional growth.
• Company wellness program.
• Employee discounts.
• College tuition benefits.

Pay

Pay for Sr Profit Center Office Administrator is between $21.50 and $26.00 per year at this location.

Schedule

Not specified.