Sr. Office Administrator

About The Role

At FOS, it is all about the people! With exceedingly low turnover rates, we are constantly growing and evolving. The successful candidate will provide comprehensive administrative and operational support for our FOS team. Due to the nature of this role, this position will be performed onsite in the Pittsburgh office.

Here's What You'll Do

• Work independently with minimal supervision, consistently producing high-quality, detail-oriented results.
• Manage routine and daily responsibilities independently, ensuring consistency and reliability.
• Provide general administrative and operational support to ensure the office runs smoothly and efficiently.
• Apply critical thinking to solve problems, anticipate needs, and improve processes.
• Deliver results in a timely and effective manner, maintaining a strong focus on quality and accountability.
• Exhibit strong organizational skills to manage multiple tasks, deadlines, and priorities.
• Provides oversight, planning and support to significant initiatives within the office (such as pipeline activities) or firm (such as managing corporate giving).
• May regularly take on support responsibilities within both FOS business units.
• Coincides, budgets for, and executes external and internal office events with a broad scope (beyond physical space and catering).
• Aid FOS employees with travel and accommodations when needed and provide level I review of expense reports.
• Manages incoming and outgoing mail and packages, including USPS, FedEx, UPS, and courier services.
• Supports local onboarding efforts for new staff and assists with hospitality services to enhance the employee experience.
• Identifies opportunities to improve office operations and workflows.
• Represents and enhances the FOS brand through professional or community engagement outside the firm.
• Drafts communications for office leadership and team members using appropriate software and writing skills tailored to various audiences.
• High level of proficiency in required computer software programs. May assist office leadership and team members in PowerPoint presentations for various audiences.
• Collaborates with team members and contributes to a supportive, firm-first office culture.
• Manages confidential information with discretion.
• Ensures compliance with record retention policy standards.
• Works with the FOS Communications team to ensure that certain items are packed and shipped for conference attendees.
• Other duties as assigned; office or business unit size may be considered when evaluating the business need for this role.

Here's What You'll Need

• Minimum of four years of related experience required.
• Minimum High School Diploma or GED required.
• Associates degree in relevant field preferred.
• Experience working in a professional services firm preferred.
• Excellent verbal and written communication skills.
• Strong attention to detail and focus on accuracy with work is a must.
• Ability to work in highly collaborative and deadline driven environment.
• Positive, can-do attitude and willingness to dive into projects and tasks.
• Proficiency in Microsoft Office Suite required.
• Ability to lift up to 30 pounds.

As a Condition of Employment

• All employees are expected to complete mandatory training, including compliance training, within required time frames and adhere to our internal policies and our Code of Conduct.

About Working Here

• We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
• We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design.
• We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives.
• We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.

Benefits

For a general overview of our benefits, please visit our careers page at https://www.cannondesign.com/careers/benefits

Equal Opportunity Employer

Facility Optimization Solutions LLC. and CannonDesign is an Equal Opportunity Employer. CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment.