Sr. Product Manager (Tech) - Financial Risk Mitigation, Financial Risk Mitigation

Key job responsibilities

• Own, define, and drive the customer-working- backwards strategy, tenets, long-term goals, and artifacts, including customer and stakeholder feedback, impact analysis, and business metrics to inform direction.
• Define product vision, including future roadmap, investment, innovation, and experimentation.
• Work with technology teams to align development with the product roadmap.
• Own the Go-To Market (GTM) plan to deliver results that ensure customer and business goals are met in operational launch plans. Assess and make trade-offs based on customer requirements and QA/testing of the product.
• Use voice-of-the-customer mechanisms to glean customer needs that can be uniquely met by Amazon Business. Work backwards from the customer to create compelling proposals for new service offerings for customers of all sizes, globally, and present these ideas to senior leadership.
• Lead product operations, including monitoring and responding to customer and stakeholder feedback, continuous product improvement, and business growth.
• Lead interaction with cross-functional teams, including working closely with engineering, program management, operations, finance, and executive leadership. Ensure key information cascades consistently and smoothly across stakeholder organizations.
• Create clear, engineering-ready documents to build new support experiences and improvements to existing ones.

About the team

Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools