Sr. Product Manager - Tech, AI, Sub Same Day

About the role

This role is for a Senior Product Manager - Tech who will lead the product strategy and roadmap for AI/ML initiatives in the Sub Same Day delivery network. You will orchestrate collaboration between data scientists, engineers, operations teams, and business stakeholders, define and prioritize product requirements based on customer needs and business impact, develop business cases and ROI analysis for new AI initiatives, drive technical requirement gathering and documentation, lead sprint planning and backlog prioritization sessions, monitor key performance metrics, and resolve cross-team dependencies and conflicts.

Responsibilities

• Lead the product strategy and roadmap for AI/ML initiatives in the Sub Same Day delivery network
• Orchestrate collaboration between data scientists, engineers, operations teams, and business stakeholders
• Define and prioritize product requirements based on customer needs and business impact
• Develop business cases and ROI analysis for new AI initiatives
• Drive technical requirement gathering and documentation
• Lead sprint planning and backlog prioritization sessions
• Monitor key performance metrics and adjust strategies based on data-driven insights
• Identify and resolve cross-team dependencies and conflicts
• Champion product innovations to senior leadership and key stakeholders
• Drive go-to-market/adoption strategies for new AI-powered features and capabilities

Requirements

Basic Qualifications:

• Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent
• 5+ years of technical product or program management experience
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products