DirectJobHub
Jobs · Marketing · Massachusetts

Sr. Product Manager (AI Products)

Hi Marley · Boston, MA · 4 wk ago
HybridMarketing$122k–$226k/yrFull-time

About the role

Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. We build AI-powered software that keeps everyone in the claims conversation informed and connected.

Responsibilities

  • Go from zero to one: Define the product vision, formulate a strategy, and bring new AI-powered products to market that generate long-term value for our customers, their policyholders, and our business.
  • Reimagine insurance communication with AI: Deeply understand how carriers and policyholders communicate today. Identify where AI can transform the experience while ensuring that the most important human interactions are preserved and enhanced.
  • Measure what matters: Define and track success metrics that help improve the product and, in the long-term, drive us towards a clear, outcome-based pricing model.
  • Stay ridiculously close to the customer: Work directly with insurance carrier teams to understand their problems, test AI-driven solutions, and shape long-term product strategy.
  • Drive execution across teams: Champion the product from initial engineering all the way to market. Collaborate with design and engineering on scoping, building, and testing. Lead cross-functional execution with Customer Success, Support, Sales, and Marketing to ensure successful launches and adoption.
  • Build trust into every interaction: At every stage of the product lifecycle, ensure that AI-powered products instill trust in each person who interacts with them, from the policyholder seeking help to the carrier team enabling the experience.

Requirements

  • 6+ years of Product Management experience in SaaS, with experience in B2B or B2B2C products
  • Experience bringing new products to market (0 to 1)
  • Proven ability to set product strategy, align stakeholders, and lead through ambiguity.
  • Ability to gather qualitative and quantitative feedback and use it to quickly iterate on both the product and existing strategic assumptions
  • Experience designing and launching generative AI-powered features, ideally AI agents, and stays current on the latest evolutions in the AI space
  • Excellent communication skills. Able to articulate tradeoffs, synthesize complexity, and align diverse stakeholders.
  • Attention to detail, and accountability for delivering high-quality, reliable user experiences.

Qualifications

  • Insurance or insurtech experience is a plus but not required
  • A genuine curiosity about AI and emerging technologies, paired with the judgment to apply them thoughtfully and responsibly

Skills

  • Strong understanding of AI and its applications in the insurance industry
  • Experience with product management methodologies and tools
  • Excellent interpersonal and communication skills
  • Ability to work effectively in a fast-paced, dynamic environment

Benefits

  • Annual base salary range: $122,000–$226,000
  • Equity grants for all employees
  • 4% matching 401(k) program
  • Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week
  • Monthly wellness stipend
  • Paid parental leave
  • A flexible vacation policy

Pay

  • Annual base salary range: $122,000–$226,000

Schedule

  • Flexible, hybrid work environment

Company Culture

  • Core values-based leadership
  • A culture of engagement, diversity, inclusion, and belonging
  • Flexible, hybrid work environment
  • Ample opportunities to learn, take on new challenges, and make an impact in a fast-growing organization
  • Meaningful work that directly supports our mission to help people and organizations communicate with empathy and clarity

About Hi Marley

We are committed to fair and transparent pay practices. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.

EEO Statement

Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here: https://e-verify.uscis.gov/web/OnlineResources.aspx

Similar jobs