Sr. Product Manager - Tech, AI, R2L AI Product

Description

The Opportunity
What if you could teach machines to make millions of delivery decisions — faster, smarter, and more efficiently than ever before? We're looking for a Senior Product Manager - Tech who's obsessed with the intersection of artificial intelligence and real-world operations to join Amazon's Sub Same Day team. This isn't about incremental optimization. This is about building intelligent systems that autonomously orchestrate one of the most complex delivery networks on the planet — in real time, at massive scale.

You will define and drive the product roadmap for AI/ML-powered solutions across the Sub Same Day delivery network — from supply chain planning and real-time capacity allocation to delivery and anomaly detection. You'll identify high-impact business problems ripe for AI disruption, translate them into well-scoped technical product requirements, and build the business case to secure investment. Your multi-year product vision will leverage state-of-the-art techniques — large language models, reinforcement learning, computer vision, and graph neural networks — to fundamentally reimagine how last-mile delivery works at Amazon scale.

You will serve as the connective tissue between data scientists, system development engineers, business intelligence engineers — ensuring technical feasibility, architectural soundness, and delivery velocity. You'll own the end-to-end product lifecycle: from problem framing and data pipeline design through model development, A/B experimentation, production deployment, and continuous iteration.

• Make hard trade-off decisions across model accuracy, latency, infrastructure cost, and customer experience — with a deep understanding of the technical constraints and opportunities.
• Drive technical debt reduction and platform scalability, ensuring AI systems are production-grade, fault-tolerant, and built for exponential growth.
• Partner with operations, logistics, finance, and science teams to ensure AI solutions are grounded in operational reality and deliver measurable business value.
• Drive go-to-market/adoption strategies for new AI-powered features and capabilities.

Key job responsibilities

• Lead the product strategy and roadmap for AI/ML initiatives in the Sub Same Day delivery network.
• Orchestrate collaboration between data scientists, engineers, operations teams, and business stakeholders.
• Define and prioritize product requirements based on customer needs and business impact.
• Develop business cases and ROI analysis for new AI initiatives.
• Drive technical requirement gathering and documentation.
• Lead sprint planning and backlog prioritization sessions.
• Monitor key performance metrics and adjust strategies based on data-driven insights.
• Identify and resolve cross-team dependencies and conflicts.
• Champion product innovations to senior leadership and key stakeholders.
• Drive go-to-market/adoption strategies for new AI-powered features and capabilities.

Basic Qualifications

• Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent
• 5+ years of technical product or program management experience
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools