Sr Product Manager - Smart Mobility, Payments & Identity

About the role

Build - and own the business behind - the platform that enables the future of movement. TransCore is reinventing how people, goods, and cities move — operating at the intersection of transportation infrastructure, cloud, data, and AI, powering mission-critical systems used by governments and operators worldwide. We are building our next-generation mobility platform: the foundational underlay for a wide range of mobility experiences, business models, and partners across cities, operators, developers, and enterprises. We are looking for a Product General Manager who will own the business, not just the backlog.

Responsibilities

• Define the category, its segments, and TransCore’s intended position within it.
• Size and defend the opportunity — TAM/SAM/SOM — and identify new markets, segments, and adjacencies for expansion.
• Run competitive intelligence and act as the internal voice of the market.
• Optimize the product portfolio for category leadership — what to invest in, sustain, or retire.
• Manage the business case for major investments — build it, defend it, and prioritize investment against ROI.
• Lead pricing and packaging strategy; partner with sales and marketing on demand generation, go-to-market, and sales enablement.
• Own customer acquisition and retention strategy for the platform, and oversee unit economics, customer economics, and profitability optimization.
• Drive ROI analysis, investment decisions, and portfolio prioritization; maintain gross-margin awareness and manage toward healthy LTV/CAC.
• Allocate scarce engineering and commercial resources strategically against the highest-return opportunities.
• Own customer discovery, market sensing, and voice-of-customer programs; run structured win/loss analysis.
• Build executive-level relationships with strategic customers (DOTs, tolling authorities, operators, enterprises) and engage industry analysts.
• Own ecosystem and partner strategy: third-party integrations, API monetization, developer engagement, and marketplace development.
• Design for network effects and multi-sided value — make the platform more valuable as more partners and developers build on it.
• Influence enterprise strategy and investment decisions; hold a seat in strategic planning and enterprise prioritization.
• Lead cross-functionally across product, engineering, design, security, legal, operations, sales, and finance; drive organizational alignment and momentum.
• Develop talent and, over time, build and mentor the product-business team around the platform.

Qualifications

• 8–12+ years across product management and a business-ownership role (GM, business lead, category lead, or P&L-influencing product leadership), including platform, API, SaaS, marketplace, or infrastructure products.
• Demonstrated business outcomes — not just shipped features: revenue growth, adoption/market-share gains, successful monetization, or category development you can point to and quantify.
• Zero-to-one experience: launched new platforms, products, or business lines from concept to scale in ambiguity.
• Commercial fluency: pricing/packaging, business-case development, unit economics, and partnership with sales and marketing.
• Technical fluency: cloud-native systems, APIs, data platforms, and distributed architectures — able to engage deeply with engineers and architects without writing production code.
• Exceptional written and verbal communication; ability to influence executives and align cross-functional stakeholders through insight and narrative.
• Bachelor’s in Computer Science, Engineering, or related field.
• Strongly Preferred: Experience in B2G, B2B, B2B2C, mobility, transportation technology, fintech/payments, or regulated infrastructure ecosystems.
• Track record owning or heavily influencing a P&L, forecast, or business line.
• Experience building multi-sided platforms, partner ecosystems, or developer platforms with network effects.
• MBA, MS, or equivalent — preferred, not required.

Skills

• Defined and executed a clear vision for a platform or product.
• Successfully managed a complex, multi-year project or program.
• Developed and maintained strong relationships with key stakeholders.
• Understood the business implications of technical decisions.
• Communicated effectively with non-technical audiences.
• Developed and executed a go-to-market strategy.
• Managed budgets and financial forecasts.
• Engaged with customers and partners to understand their needs and pain points.
• Developed and executed a customer acquisition and retention strategy.
• Developed and executed an ecosystem strategy.
• Developed and executed a go-to-market strategy.
• Developed and executed a talent development strategy.

Benefits

TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.

Pay

TBD

Schedule

TBD