Sr Product Manager

About the role

As a Sr Product Manager, you will own the strategic development and continuous improvement of platform and data-driven solutions that power core business capabilities. Operating within a product delivery framework, you will connect business strategy, customer needs, and technology delivery. You will own the product lifecycle end-to-end and drive outcomes by developing positive relationships with engineering, inventing with building, and working with cross-functional collaborators.

We are seeking a Sr Product Manager to lead a critical initiative dedicated to assessment in the higher education space. This role is ideal for a product leader who thrives in cross-functional environments, is passionate about solving sophisticated problems, and is driven by customer-centric innovation. You will work within a dedicated Product Operating Model (POM) team to accelerate the development of new assessment approaches in the MindTap learning platform. Your work will directly impact revenue and improve learning outcomes for students and instructors.

Responsibilities

Critical Initiative: Next Generation Assessment

• Lead discovery for next generation assessment experiences across multiple fields.
• Validate feasibility through usability testing, stakeholder alignment, and technical assessment.
• Partner with colleagues in engineering, invent, marketing, and content to explore opportunities to scale, define objectives and key results, and create and complete an outcomes-based roadmap.

Core Product Management Duties

• Interact with customers to understand needs and market basics.
• Define and complete product strategy aligned with business goals, customer needs, and market trends.
• Drive continuous product discovery through regular user interviews, user research, data analysis, and market insights.
• Prioritize and lead the product roadmap to deliver high-impact, scalable solutions.
• Collaborate with engineering, design, content, marketing, and customer success teams.
• Develop and supervise success measures to direct product upgrades and strategic adjustments.
• Serve as the customer's advocate in decision-making forums and product planning.
• Create and advance product strategy consistent with business aims, customer expectations, and industry trends.
• Drive continuous product discovery through consumer research, data interpretation, and driven insights.
• Coordinate and lead all aspects of the product roadmap to provide high-impact, scalable solutions.
• Establish and supervise success metrics to guide product enhancements and strategic pivots.
• Represent the voice of the customer in decision-making forums and product planning.

Requirements

• Bachelor's degree or equivalent experience.
• Minimum 2 years working on technology-powered products in a product-related role (e.g., product manager, designer, engineer, analyst).
• Validated understanding of modern product discovery and delivery techniques.
• Strong analytical and critical thinking skills with a data-informed approach to decision-making.
• Can use customer frameworks (jobs to be done, personas, etc.).
• Proven track record to collaborate across engineering, design, finance, sales, and marketing.
• Excellent communication and storytelling skills to inspire teams and influence stakeholders.

Preferred qualifications

• Experience in higher education, EdTech, or platform migration initiatives.
• Familiarity with agile methodologies, Continuous Discovery, and cross-functional team leadership.
• Ability to navigate sophisticated constraints (legal, privacy, finance) in product development.

About Cengage

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Pay

The full base pay range for this position is $88,600.00 - $141,800.00 USD annually. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. This position is eligible to participate in the company's discretionary incentive bonus program with a target of 10% annual bonus (not guaranteed, dependent on individual performance and overall company results among other factors).