Sr. Product Designer, Merchant AI-first Support

About the role

Pinterest is a platform where millions of people find creative ideas, dreams, and plans for memorable moments. As a Sr. Product Designer, Merchant AI-first Support, you'll play a crucial role in creating tools and workflows that help advertisers create, manage, and optimize their ads at scale. You'll shape how creative assets are handled across campaigns, including new AI-powered solutions.

Responsibilities

• Lead end-to-end design for Merchant AI Assistant experiences across Pinterest Business Assistant workflows, including onboarding, catalog health, and Catalog Enhance.
• Define cohesive patterns that connect conversational AI with contextual product experiences, helping merchants understand priorities and complete meaningful actions.
• Partner with Product, Engineering, Research, Data Science, Content Design, and the Orchestrator team to build scalable, trustworthy AI experiences.
• Shape the vision and scaling strategy for Catalog Enhance, helping merchants improve product data quality and discoverability on Pinterest.

Requirements

• Experience designing complex B2B, commerce, merchant, or advertising products; familiarity with catalog management or AI-powered tools is a plus.
• Strong product discovery and systems-thinking skills, with the ability to translate ambiguous customer needs into clear, scalable experiences.
• Experience designing AI or conversational experiences, including thoughtful approaches to trust, guidance, error recovery, and human control.
• Proven ability to partner across product, engineering, research, data, and platform teams to influence direction and ship high-quality work.
• Comfort with ambiguity, a bias for action, and strong communication skills for explaining complex technical concepts and design tradeoffs.
• Leverage AI tools for research, analysis, and prototyping to drive high-velocity product outcomes.

Qualifications

• Bachelor’s degree in design, a related field, or equivalent experience.
• 5+ years of product design experience or equivalent.

Skills

• Experience designing complex B2B, commerce, merchant, or advertising products.
• Familiarity with catalog management or AI-powered tools.
• Strong product discovery and systems-thinking skills.
• Experience designing AI or conversational experiences.
• Ability to partner across product, engineering, research, data, and platform teams.
• Leverage AI tools for research, analysis, and prototyping.

Benefits

At Pinterest, we offer a competitive compensation package that includes a base salary range of $132,415—$272,619 USD, along with equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. We also provide comprehensive benefits, including medical, dental, vision, and retirement plans.

Pay

$132,415—$272,619 USD

Schedule

This role requires occasional in-office collaboration, typically 1-2 times every 6 months.