Principal Product Designer, AI

Your New Role

We are CNN. THE WORLD'S MOST ESSENTIAL AND ENGAGING SOURCE OF DIGITAL NEWS. We are in the midst of rapid transformation and need our next generation of innovators, makers, and dreamers who will lead and drive our growth. We aim to make the world a better, more connected place.

Role Accountabilities

• Develop and steer a bold user experience vision for evolving consumer experiences through delightful AI features, from content discovery to comprehension to personalization.
• Collaborate closely with your Product partner on a roadmap that prioritizes high-impact features that deepen engagement and enhance the end users’ experiences, from personalized feeds to dynamic homepages to conversational agents that allow users to better understand the news.
• Identify user needs, produce cutting-edge user experiences, conduct rapid prototyping to iteratively test and validate product features, and see new features and enhancements through launch.
• Partner closely with other designers and design leaders on driving an innovative design vision while ensuring AI features feel seamless, natural, and cohesive across surfaces and platforms.
• Guide the overall UX strategy for consumer AI experiences, with user research and analytics data, to develop a deep understanding of how users engage, what matters to them, and identify designs that uniquely solve pain points and move key business metrics.
• Serve as a thought leader for ethical and responsible AI design. You understand the media landscape, and you are innovative, and committed to pushing the boundaries of CNN.

Qualifications & Experience

• 12+ years' related work experience in product design with a proven track record of launching innovative consumer-facing products
• 3+ years working with AI/ML technologies, including experience with large language models, recommendations systems, or generative interfaces
• Strong understanding of AI fundamentals and their application in product experiences; comfort partnering with technical leads and data scientists
• Experience in media companies is a plus
• Expertise in Figma, prototyping, and a deep knowledge of utilizing design systems; extensive experience in program management tools such as Confluence and Jira
• Impeccable written and verbal communication, facilitation, and interpersonal skills, and a proven track record of executing a design vision and leading through influence cross-functionally
• Data-driven, with extensive experience testing and refining to continually improve upon metrics
• Mastery of best UX design practices, including usability principles, user research methodologies and testing techniques
• Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience