Sr. Product Designer, e-commerce, eero

About the role

The Sr. Product Designer will lead the strategy and execution of high-impact design solutions that enhance user engagement, extend the eero brand, generate leads, and deliver measurable business results across web properties. They will collaborate with cross-functional teams to create data-driven, user-centered designs that balance business objectives with customer needs.

Responsibilities

• Own end-to-end user journeys to solve complex product design problems and define strategy to deliver best-in-class solutions
• Act as a force-multiplier by helping mature design systems, rituals, and processes in a way that empowers the entire team to move faster and better
• Guide projects forward proactively and with a bias for action, even in the face of ambiguity or shifting priorities
• Maintain confidence and clarity in fast-paced environments with frequent strategic pivots to deliver impactful results
• Zoom in and out seamlessly, moving fluidly between high-level conceptual thinking and hands-on design of flows, interactions, and screens
• Synthesize and present findings to stakeholders, leadership/executives, clearly articulating design rationale and trade-offs
• Foster trust with cross-functional leaders by offering actionable feedback and promoting customer-centric solutions
• Seek opportunities to continuously improve and extend our processes wherever possible
• Mentor and elevate by providing critique, feedback, and thought leadership across the design org—shaping not just the work, but the way we work

Requirements

• 6+ years of design experience
• An available online portfolio
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps

Qualifications

• Preferred qualifications include experience applying scrum to visual or UX design processes and experience with UX design of complex workflows

Skills

• Ability to work safely and cooperatively with other employees, supervisors, and staff
• Adhere to standards of excellence despite stressful conditions
• Communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service
• Follow all federal, state, and local laws and Company policies

Benefits

• Comprehensive benefits including health insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave