Sr Product Designer

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action, tech meets trust, and innovation is a way of life. We're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

About the role

This Senior Product Designer role is part of the Commerce Cloud Design team within Salesforce's Design and User Experience organization. The team is at the forefront of building intelligent commerce experiences where AI, design, and enterprise software intersect. You'll help define the future of agentic merchandising in Salesforce Commerce Cloud, reimagining how merchandisers work alongside AI to run their storefronts.

In this role, you'll focus on reducing platform complexity so a powerful product feels simple and intuitive, and designing experiences that scale efficiently for customers and the business. With Agentforce woven into every layer of the platform, you'll design intelligent systems that automate the repetitive and elevate the strategic.

Responsibilities

• Shape the agentic merchandising experience — defining how merchandisers and AI agents collaborate to manage catalogs, promotions, and storefronts
• Drive initiatives that reduce platform complexity and cost to serve through simpler, more scalable design solutions
• Communicate UX vision clearly and compellingly to a wide range of stakeholders, from Product and Engineering to executive leadership
• Partner closely with Product Owners, Product Managers, and engineers to identify opportunities, validate assumptions through user research, and deliver polished final products

Requirements

• 4–7 years of experience designing and delivering products in cross-functional teams, from discovery through launch
• Deep understanding of user-centered design methods and experience contributing to design systems
• Ability to thrive in a fast-paced, collaborative, agile environment and balance strong design craft with short delivery timelines
• Exceptional design craft — a strong portfolio demonstrating high-quality visual and interaction design, meticulous attention to detail, and the ability to deliver polished, pixel-perfect work that raises the bar for the team
• A related technical degree

Skills

• Experience designing AI-powered, agentic, or automation-driven experiences (preferred)
• Background in commerce, e-commerce, Point of Sales, Order Management, Payment Processing, ERP, WMS, or merchandising products (preferred)

Benefits

Salesforce offers a variety of benefits to help you live well, including:

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k) and an employee stock purchasing program

More details about company benefits can be found at Salesforce Benefits.

Pay

The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $178,900 - $246,000 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity, or benefits, as applicable.