Sr. Process Engineer – IT Production Support (Mainframe)
Lumen Solutions Group Inc. · Columbia, MD · 6 days ago
HybridInformation TechnologyContract
Key Responsibilities
- Monitor and support production environments using Mainframe (COBOL, JCL, CA7), Jenkins, and Dynatrace.
- Troubleshoot production issues, resolve job failures (abends), and ensure successful batch processing.
- Analyze EDI 837/835 healthcare claims and XML files, investigate claim processing errors, and maintain data integrity.
- Create and maintain SOPs, runbooks, and operational documentation while driving continuous process improvements.
Required Skills & Qualifications
- 7+ years of IT Production/Application Support experience.
- Strong experience with COBOL, JCL, CA7, and batch job scheduling.
- Hands-on experience with EDI 837/835 healthcare claims processing.
- Proficiency in Oracle SQL and database troubleshooting.
- Experience with Dynatrace, Jenkins, Prometheus, Python/Groovy, and incident management tools such as ServiceNow, Salesforce, or SharePoint.
- Excellent analytical, troubleshooting, and problem-solving skills.
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