Sr. Principal Insights Analyst - Central Product Insights

About the role

The Insights discipline empowers Rioters' decision-making to be more data-informed. We're an interdisciplinary group of scientists, consultants, and strategists from diverse backgrounds who collaborate to represent and advocate for gamers worldwide. We believe understanding the globally diverse experiences, behaviors, and needs of gamers is essential for Riot to fulfill its player-focused mission. As a Sr. Principal Insights Analyst on Central Product Insights (CPI), you will leverage deep expertise in game analytics to help our games deeply understand their products and players, while elevating this craft across Riot's entire portfolio.

You'll partner with leaders on game teams across the portfolio and lifecycle, as well as executives overseeing Riot’s entire games portfolio. You’ll conduct complex analyses to assess the health of our products, players, and game experiences, either independently or in collaboration with analysts on game teams. You’ll build and manage scaled analytics tools, dashboards, and datasets that empower stakeholders across Riot. Additionally, you’ll define and elevate craft standards and guide discipline investments to unlock the full potential of analysts working on games.

Responsibilities

• Tackle the most complex and impactful game analytics problems across the Riot Games portfolio, including foundational cross-game analytics, product health deep dives, and investigations into multi-game player behaviors and patterns.
• Lead the development of new, scaled analytics-based insights tools, dashboards, and datasets focusing on common game behaviors and play patterns, in collaboration with stakeholders across the portfolio and central executive leadership.
• Mentor and develop game analysts, both on CPI and across the portfolio.
• Work with central and game teams to drive consistency and efficiency in key reports, recurring or one-off analyses, and shared design/strategy analytic lenses.
• Partner closely with Data Engineering to productionalize central analytics tables and pulls, and guide the ongoing development of central data infrastructure to serve the needs of game analysts.
• Uphold game analytics craft standards across the portfolio, ensuring rigor and consistency/comparability.
• Drive improvements in tools and processes to maximize analysts’ efficiency and effectiveness across the portfolio.
• Support game leadership on staffing and workforce management for game analytics across the portfolio.
• Partner with insights leadership to ensure the craft of game analytics is well-supported across Riot overall.

Requirements

• Bachelor's degree in Economics, Statistics, Physics, Mathematics, or a related discipline.
• 10+ years of relevant analytics experience (an advanced degree can account for up to 2 years of experience).
• 3+ years of experience working directly in analytics on games.
• Strong analytical skills across the entire stack (Tableau, SQL, Python/PySpark).
• Meaningful familiarity with game design/direction and product strategy.
• Experience conducting analytics to answer product or portfolio strategy questions.
• Experience synthesizing and socializing analytics results and distilling them into impactful recommendations for product/executive leadership.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels and departments of the organization.
• Able to work independently and lead complex projects requiring coordination of multi-party workstreams.
• Ability to own and drive workstreams collaboratively with cross-functional partners across game design, engineering, data engineering, and product.
• Strong communication and presentation skills with senior stakeholders.

Qualifications

• Experience working with competitive PvP titles.
• Experience setting up automation for data pulls or pipelines.
• Experience developing and deploying advanced statistical or machine learning models.
• Advanced degree in Economics, Finance, Computer Science, Applied Mathematics, Statistics, Management Information Systems, a related discipline, or comparable work experience.

For this role, success comes through craft expertise and a collaborative spirit that prioritizes the delight of players. We value your past studies and experience, but we also look for individuals with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!

Benefits

• Open paid time off policy and flexible work schedules.
• Medical, dental, and life insurance.
• Parental leave for you, your spouse/domestic partner, and children.
• 401k with company match.