Sr Principal Engineer

About the role

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution with over 130 years of financial experience and over 22,000 partners. We are seeking a Senior Principal Engineer with deep expertise in ServiceNow configuration, customization, and integration, with a strong focus on delivering measurable business outcomes.

Responsibilities

• Hands-on design, configuration, and customization of ServiceNow solutions across multiple modules.
• Hands-on implementation of end-to-end GRC/RCM workflows in ServiceNow, including data modeling, taxonomy, traceability, regulatory change, Compliance Testing, Compliance Risk Assessment, and Compliance Monitoring processes.
• Deliver end-to-end implementations within the ServiceNow platform, with a focus on IRM/GRC solutions.
• Drive integration efforts between ServiceNow and enterprise systems.
• Ensure high-quality, scalable, and secure architecture aligned with enterprise standards.
• Partner closely with business stakeholders to assess requirements, evaluate solution fit, define optimal configuration strategies, and translate business needs into functional and technical designs.
• Maintain a strong focus on business outcome delivery, not just technical execution.
• Operate within a 2-week Agile sprint cycle.
• Utilize Azure DevOps (ADO) for backlog management, sprint planning, and tracking.
• Contribute to continuous improvement of Agile delivery practices.
• Ensure solutions support data lineage and traceability, security and access controls, regulatory reporting and compliance requirements, and align implementations with financial services GRC expectations.
• Provide technical mentorship to junior team members, collaborate with contractors and extended team members in a distributed delivery model, and promote best practices in configuration, design, and solution delivery.
• Contribute to initiatives involving AI within GRC platforms and demonstrate familiarity with or willingness to learn tools such as Cube (Regulatory Intelligence platform).

Qualifications

• 15+ years of experience in software engineering or platform engineering roles.
• Strong, hands-on experience with ServiceNow platform (configuration, customization, and integration), IRM / GRC modules within ServiceNow.
• Proven experience in requirements assessment and solution design, delivering solutions aligned to business outcomes.
• Experience working in Agile environments (2-week sprints).
• Hands-on experience with Azure DevOps (ADO) or similar SDLC tools.
• Strong understanding of data governance (lineage, controls), security and compliance considerations.
• Ability to work in a global, distributed team model.

Preferred Qualifications

• ServiceNow Certifications (e.g., CSA, CIS-IRM, CAD).
• Experience in financial services (banking, asset management, or regulatory environments).
• Exposure to or hands-on experience with AI/ML initiatives within GRC or compliance platforms, Regulatory intelligence tools (e.g., Cube).
• Strong understanding of enterprise risk and compliance frameworks, RCM lifecycle, Compliance Testing, Compliance Risk Assessment, and Compliance Monitoring.