Sr Principal Engineer

About the role

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Day To Day Responsibilities

• Hands-on design, configuration, and customization of ServiceNow solutions across multiple modules.
• Hands-on implementation of end-to-end GRC/RCM workflows in ServiceNow, including data modeling, taxonomy, traceability, regulatory change, Compliance Testing, Compliance Risk Assessment, and Compliance Monitoring processes.
• Deliver end-to-end implementations within the ServiceNow platform, with a focus on IRM/GRC solutions.
• Drive integration efforts between ServiceNow and enterprise systems.
• Ensure high-quality, scalable, and secure architecture aligned with enterprise standards.
• Partner closely with business stakeholders to:
• Assess requirements
• Evaluate solution fit
• Define optimal configuration strategies
• Translate business needs into functional and technical designs
• Maintain a strong focus on business outcome delivery, not just technical execution
• Operate within a 2-week Agile sprint cycle.
• Utilize Azure DevOps (ADO) for backlog management, sprint planning, and tracking.
• Contribute to continuous improvement of Agile delivery practices.

Required Qualifications

• 15+ years of experience in software engineering or platform engineering roles.
• Strong, hands-on experience with: ServiceNow platform (configuration, customization, and integration), IRM / GRC modules within ServiceNow.
• Proven experience in: Requirements assessment and solution design, Delivering solutions aligned to business outcomes.
• Experience working in Agile environments (2-week sprints).
• Hands-on experience with Azure DevOps (ADO) or similar SDLC tools.
• Strong understanding of: Data governance (lineage, controls), Security and compliance considerations.
• Ability to work in a global, distributed team model.

Preferred Qualifications

• ServiceNow Certifications (e.g., CSA, CIS-IRM, CAD).
• Experience in financial services (banking, asset management, or regulatory environments).
• Exposure to or hands-on experience with: AI/ML initiatives within GRC or compliance platforms, Regulatory intelligence tools (e.g., Cube).
• Strong understanding of enterprise risk and compliance frameworks, Compliance Testing, Compliance Risk Assessment, and Compliance Monitoring.

Key Competencies

• Business outcome orientation - prioritizes impact over activity.
• Deep technical expertise with hands-on execution.
• Consultative mindset with strong stakeholder engagement.
• Mentorship and team enablement across geographies.
• Analytical thinking and structured solutioning.

Benefits

• Retirement benefits (401k and pension)
• Health and welfare benefits (medical, dental, vision, spending accounts and disability)
• Paid time off, parental and caregiver leave
• Life & accident insurance
• Other voluntary and well-being benefits
• Discretionary bonus program that may include an equity component

Working With Us

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.