Sr. Patient Access Representative (Full-time regular, Variable Shift)
Job Identification: 73713 • Posting Date: 2026-10-12 • Location: Los Angeles, CA
About the role
Assists in verification and documentation of patient hospital benefits obtained from insurance companies and managed care companies. Assists patients with financing all or part of their hospital stay, preferably prior to the patient’s scheduled admission for treatment. Deals competently, efficiently, and routinely with all patients and their accounts.
Responsibilities
- Obtains information affecting patient admissions and directs information to and from hospital and physician offices.
- Acts as a liaison between hospital and insurance companies, verifying information and patient status.
- Receives surgery hard-copies and information and contacts the patients and physician offices if a deposit is required at time of admission.
- Obtains insurance benefits authorization and proper verification.
- Performs other job-related duties as assigned.
Requirements
- High School Education/GED or equivalent: Preferred
- Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
- Two years' healthcare experience: Preferred
- Experience in clerical and insurance billing: Preferred
Organizational Requirements
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify.
About Us
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
Pay
The estimated base pay for this position is $25.00 to $30.45. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc.
Schedule
Full time, Variable Shift, 8‑hour shifts.