Sr. Partner Support Specialist

The Sr. Partner Support Specialist position is based in the United States and involves developing and strengthening strategic partner relationships to drive business growth and customer success. Key responsibilities include:

1. Managing daily operations for the partner ecosystem, including partner onboarding, relationship development, and ongoing engagement with assigned accounts.
2. Supporting partner growth strategies by identifying opportunities, developing business plans, and helping partners increase adoption and revenue.
3. Educating partners on product offerings, partner programs, enablement resources, and best practices to maximize their success.
4. Delivering sales presentations and product demonstrations to partner teams, including account managers, solution architects, technical teams, and marketing stakeholders.
5. Collaborating with sales and customer success teams to support account expansion, customer retention, and renewal initiatives.
6. Representing the organization at industry conferences, partner events, and networking opportunities.
7. Maintaining accurate pipeline tracking and providing regular updates on revenue forecasts, partner activities, and business performance.
8. Developing creative strategies to differentiate solutions in competitive markets and strengthen partner relationships.
9. Continuously building expertise in sales processes, partner enablement strategies, operations, industry trends, and emerging technologies.
10. Identifying opportunities to leverage AI tools and automation to improve productivity and partner engagement.

Requirements include:

• A bachelor’s degree or equivalent professional experience in business development, sales, partnerships, or a related field.
• 3+ years of experience in partner management, business development, channel sales, or a similar customer-facing role.
• Proven track record of achieving or exceeding revenue-based sales quotas.
• Experience managing relationships with technology resellers, channel partners, distributors, managed service providers, or similar partner networks.
• A strong understanding of sales processes, partner enablement strategies, and customer relationship management.
• Ability to generate leads, manage multiple priorities, and build strong relationships through email, phone, and in-person interactions.
• Experience delivering presentations, product demonstrations, and value-based sales conversations.
• Familiarity with employee communications, workplace experience, facilities, AV, IT, or technology industries is a plus.
• Proficiency with Microsoft Office Suite, Google Workspace, Salesforce, and other business productivity tools.
• Experience with MEDDPICC or similar sales methodologies is preferred.
• Ability to understand and leverage AI solutions to improve efficiency and business outcomes.
• Excellent communication, organization, problem-solving, and collaboration skills.
• Comfortable working in a dynamic environment with approximately 20% travel across multiple regions and time zones.

Benefits include:

• A competitive compensation package aligned with experience, skills, certifications, and market factors.
• Medical, dental, and vision insurance coverage.
• Disability coverage and employer-paid life insurance.
• A 401(k) retirement plan.
• Generous paid time off and company holidays.
• Flexible work schedules and remote work opportunities.
• Dedicated company-wide focus time with limited internal meetings.
• Company-provided laptop and technology resources.
• Opportunity to work with a global partner ecosystem and contribute to business growth initiatives.

How Jobgether Works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.