Sr Operations Supervisor

About the role

With a commitment to safety, the Sr. Supervisor of Operations oversees the regional employees in the day-to-day activities including scheduling, administrative responsibilities, customer service, problem resolution, training and safety. The Sr Supervisor is also expected to show a field presence as it relates to the work they oversee. Job requires supervision after hours on an on-call basis. This position is in Troy, PA and preference is given to candidates that live within 45 minutes of the location.

Responsibilities

• Directly supervise UGI and contractor employees in the safe, reliable and efficient installation and maintenance of UGI distribution facilities.
• Develop and implement cost saving measures within the C&M Operation.
• Review paperwork to ensure proper contractor billing.
• Review as-built sketches to ensure accuracy.
• Work with employees as a group and individually to develop and enhance technical skills, knowledge of installation and safety standards.
• Complete all required reports and computer inputting as required.
• Respond to and address customer complaints.
• Respond to, and take a leadership role in, emergency situations.

Qualifications

• High School Diploma or equivalent.
• Five (5) years of job-related experience.
• Previous supervisory or leadership experience, preferred.
• Safe Driving History and valid driver's license (confirmed by Driver's record check) – recent and/or multiple driving violations may disqualify candidates from employment.

Skills

• Must have the ability to work well independently and with others.
• Ability to prioritize and multi-task.
• Ability to take direction and provide direction to others.
• Problem solving skills to appropriately plan day to day activities.
• Knowledge of construction methods and practices related to the installation, restoration, and maintenance of gas facilities.
• Excellent communication skills, both written and verbal are essential.
• Strong computer skills with Microsoft Office experience.