Sr. Operations Engineer, GES NA Ops Engineering Execution

About the role

Global Engineering Services (GES) North America (NA) Operations Engineering Execution (OEX) is searching for an innovative and solutions-oriented Sr. Operations Engineer to root cause, solve, and scale systemic engineering challenges in First and Middle Mile Operations. This role involves leading engineering projects to develop sortation and logistics systems using automated material handling equipment, packaging technologies, and robotics. You will collaborate with internal and external teams to innovate cost-effective solutions for Amazon’s distribution and sortation systems across North America.

The position requires 80% regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.

Responsibilities

• Work independently with internal and external teams to manage the lifecycle of challenging projects, acting as the owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives.
• Actively participate in engineering reviews, impacting proposed solutions on system components, overall systems architecture, and facility processes.
• Partner with internal teams, stakeholders, and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines.
• Proactively assess stakeholders’ dependencies and milestones, problem-solve, and drive solutions to mitigate risks.
• Lead and coordinate execution efforts in delivering systems and automated equipment designs per established standards and guidelines.
• Perform equipment/system installation, throughput, and safety qualifications.
• Simplify, optimize, and remove bottlenecks while resolving difficult system problems or technical deficiencies.
• Lead effective meetings by setting objectives, driving detailed discussions, and ensuring alignment on expectations with internal and external partners.
• Document meeting discussions, decisions, and future steps to ensure accountability and follow-through.
• Communicate project status, risk analysis, and mitigation plans promptly and accurately.
• Articulate system and equipment designs, including layouts, technical specifications, and functional capabilities to internal customers and partner teams.
• Manage change order controls, purchase orders, and invoice validation/approvals.
• Build strong working relationships with internal and external stakeholders across multiple projects.
• Identify and lead process improvement initiatives to enhance engineering and cross-team efficiencies.
• Generate high-quality, cost-effective solutions in compressed timeframes through collaboration.
• Travel up to 75% domestically, with travel intensity varying and potentially including up to three weeks in a row, including weekends.

A day in the life

You may manage one or multiple projects varying in scope, complexity, and duration. Daily tasks could include:

• Site coordination with operations teams and contractors on project execution or changes.
• Deep diving into project progress, schedules, and resources to identify barriers and drive resolutions.
• Facilitating planning and implementation meetings with stakeholders to ensure alignment on objectives and next steps.
• Capturing and publishing detailed meeting notes to drive ownership and follow-through.
• Reviewing and approving Sorter System Functional specification documents and tracking sorter configurations with internal automation teams.
• Brainstorming and developing workaround solutions to mitigate project delays or design issues.
• Performing system installation quality, safety, throughput, and performance qualifications as part of acceptance testing.
• Supporting and training other engineering team members using knowledge of Amazon’s safety, mechanical, electrical, and controls installation standards.

Work may take place on a jobsite, in an active facility, or in one of Amazon’s corporate offices. The team is highly collaborative, focused on working smarter, faster, and growing together.

About the team

The Ops Engineering Execution Team is responsible for delivering Automation Infrastructure projects related to material handling, storage, processing, and delivery of products for retrofits and new builds in First and Middle Miles across North America. The team owns everything from firm engineering to project execution and final hand-off to customers. We are a diverse, upbeat, and creative team of engineers and managers ensuring our internal customers can deliver on the Customer Promise.

We focus on continuous improvement, raising the quality bar through incremental and breakthrough developments. Lessons learned are incorporated into our processes to perpetually improve future designs. Our Subject Matter Expertise is leveraged globally, and we collaborate, support, and help each other in delivering business objectives.

Requirements

• 6+ years of experience directly managing and being responsible for multiple large projects.
• Bachelor’s degree in engineering, mechanical, operations, supply chain, business administration, or an equivalent STEM field.
• Strong technical background in automated or non-automated material handling equipment.
• Intermediate knowledge of AutoCAD, VBA, and SQL.
• Experience working with Material Handling Equipment (MHE).
• Knowledge of automated material handling systems, packaging technologies, and storage solutions.
• Travel up to 75% (nationwide), involving air travel to regional airports and driving to site locations. A valid driver’s license is required due to limited public transportation and rideshare options in project areas.

Preferred Qualifications

• Master’s degree in engineering, mechanical, operations, supply chain, business administration, or an equivalent STEM field.
• Experience managing external vendors, distributors, partners, or learning providers.
• Knowledge of Six Sigma, Lean manufacturing, transportation/logistics, and/or fulfillment/distribution centers.
• Advanced knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project).

Pay

The base salary range for this position varies by location:

• San Francisco, CA: $131,500 - $177,900 USD annually
• Boston, MA: $119,600 - $161,700 USD annually
• New York, NY: $131,500 - $177,900 USD annually
• Nashville, TN: $107,600 - $145,600 USD annually
• Austin, TX: $119,600 - $161,700 USD annually
• Houston, TX: $119,600 - $161,700 USD annually
• Irving, TX: $119,600 - $161,700 USD annually
• Arlington, VA: $119,600 - $161,700 USD annually
• Bellevue, WA: $119,600 - $161,700 USD annually

Your Amazon package will include sign-on payments, restricted stock units (RSUs), and comprehensive benefits such as health insurance (medical, dental, vision, prescription), Basic Life & AD&D insurance, supplemental life plans, EAP, mental health support, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at amazon.jobs/en/benefits.